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“we share our bad experience with the service & management of “Deolo Cliff Eco Resort, Deolo Hill, Kalimpong, Darjeeling,”

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Deolo Cliff Eco Resort
Ranked #40 of 65 Kalimpong B&B and Inns
Durgapur, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“we share our bad experience with the service & management of “Deolo Cliff Eco Resort, Deolo Hill, Kalimpong, Darjeeling,”
Reviewed May 31, 2014

Try to….
“Turn our wounds into wisdom for all travelers.”
…we share our bad experience with the service & management of “Deolo Cliff Eco Resort, Deolo Hill, Kalimpong, Darjeeling, and Kalimpong”

We picked this hotel because of the location, and some positive but finally is not. We booked 5 rooms for 15 adults & 3 children in advance before 1 month days check in. After check in we order for lunch but they serve lunch but we got lunch for 10 PAX which was adjusted with 15 PAX. Also refuse for other services.
We don’t get any room’s service. Bed sheet was dirty with a bad smell;
Bathroom was not up to mark. Food was testy but expensive. Customer dealings and staff behavior in Hotel Deolo Cliff Eco Resort is pathetic. Rudeness starts from the reception especially from Akram Mullick BDM. The manner which he have shown, it was not expected from any learned & aged gentle man like him. We were very disappointed with our last journey.

Only + point is Location is good.

Stayed May 2014, traveled with friends
Helpful?
4 Thank Basudeb L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 26, 2014 via mobile

A picturesque resort atop a cliff ....a perfect resting place...far away from the hectic city life...at peace with nature .A big round of applause to Mr.Akram Mullick and his team there at deolo,for providing us with 5 star facilities.Amazing hospitality. Will always cherish the dinners(sizzlers ) at the end of the cliff served pipping hot .Moreover providing the exact home made food for my two year old baby.Thanking the management there for making our trip a memorable one.

Stayed May 2014, traveled with family
Helpful?
1 Thank Lali S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darjeeling, India
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 14, 2013 via mobile

We had a cleartrip booking, but when we areived in Kalimpong no taxi driver knew the hotel. We tried calling reception, but there was no answer. We then called the management company in Kolkatta. The told us there was a "problem" and we couldn't stay.
Tip for travellers: Deolo Hill is very far out.

Stayed November 2013, traveled as a couple
Helpful?
10 Thank IN12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Deolo Cliff Eco Resort

Property: Deolo Cliff Eco Resort
Address: Deolo Hill | Darjeeling, Kalimpong, India
Location: India > West Bengal > Kalimpong District > Kalimpong
Amenities:
Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #40 of 65 B&Bs / Inns in Kalimpong
Price Range (Based on Average Rates): $
Number of rooms: 8
Official Description (provided by the hotel):
This is a eco resortarea about four acare land full of manicured garden, tea bushes,medical plant and lush green trees surrounds this property.Kalimpong city 30 minutes downhill.Two and half hour from NJP Station and three hours from Bagdogra Airport. ... more   less 
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