“Turn our wounds into wisdom for all travelers.”
…we share our bad experience with the service & management of “Deolo Cliff Eco Resort, Deolo Hill, Kalimpong, Darjeeling, and Kalimpong”
We picked this hotel because of the location, and some positive but finally is not. We booked 5 rooms for 15 adults & 3 children in advance before 1 month days check in. After check in we order for lunch but they serve lunch but we got lunch for 10 PAX which was adjusted with 15 PAX. Also refuse for other services.
We don’t get any room’s service. Bed sheet was dirty with a bad smell;
Bathroom was not up to mark. Food was testy but expensive. Customer dealings and staff behavior in Hotel Deolo Cliff Eco Resort is pathetic. Rudeness starts from the reception especially from Akram Mullick BDM. The manner which he have shown, it was not expected from any learned & aged gentle man like him. We were very disappointed with our last journey.
Only + point is Location is good.
- Official Description (provided by the hotel):
- This is a eco resortarea about four acare land full of manicured garden, tea bushes,medical plant and lush green trees surrounds this property.Kalimpong city 30 minutes downhill.Two and half hour from NJP Station and three hours from Bagdogra Airport. ... more less
- Reservation Options:
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