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“outstanding!!”
5 of 5 bubbles Review of Garden Reach Hotel

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Garden Reach Hotel
Ranked #10 of 14 Hotels in Kalimpong
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“outstanding!!”
5 of 5 bubbles Reviewed March 11, 2014

amazingly outstanding!!...especially the services...food was superbly delicious!! room and restaurant are spacious and well maintained.room had sofas placed near a glass table from where Kanchanjunga can been seen!!Good hotel in a convenient location. the market place is easily walkable and you'll find plenty of vehicles plying that road so dont worry!!one of the block has a terrace with round tables and umbrellas....view was fantastic!!staffs attend each and every need and in time!!...that alone makes it place worth staying!!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank seth345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
    41
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See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Guildford, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed February 1, 2014

The rooms are simple and clean, with very little significance given to service. Although there are very little options for food and snacking outside the hotel which makes you totally depend on the hotel kitchen. Being a vegetarian, I personally would rate the food below average. But overall the hotel is good in the band of low budget hotels in the vicinity if you can bargain and get a good deal.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Singjingles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 5, 2013

In the range of things this is the place to stay for the spoilt western traveller. Just make sure you check rooms for mould as Kalimpong is the area with the heaviest Monsoon. And the food is not the best. Otherwise good place.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chandragomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed September 20, 2013

The location was good. Excellent rooms with natural lit and ventilation. Room service was excellent. Unfortunately hotel telephone for reception and room service was not working, but it was not at all a problem. On a missed call from our mobile they attended our each and every needs. Food was well prepared and served in a homely manner.

Room Tip: Good mountain views are available from certain rooms. ask the reception to provide that room
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank subashmu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jabalpur, India
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed July 5, 2013

Appears that everything is in disarray, when you approach for any service in this hotel. The hotel seems to be way overpriced. The property looks to be good from outside, but once you enter lack of maintenance is apparent. When it was intimated that Bulb and Geyser in the toilet was not functioning in the afternoon, a horde of attendants came for rectification, however till checkout none of the problems could be sorted out. Similar is the case with Restaurant wherein lack of coordination spoils the mood during vacation. Would not recommend for stay.

  • Stayed May 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank LP_201314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kalimpong hotels

Thane, India
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed May 31, 2013

There is nothing much good about this hotel that I can think of.

1. I checked in at the hotel around 12:30 pm and the room was not ready. They made me wait for 45 minutes ... before finally giving me the room.
2. The room decor used to be good but has not been maintained and looks like I was provided accommodation in the older building.
3. Did not have water when we checked in.. and was wanted to freshen up before we headed for site seeing in Kalimpong. Even when we returned the water was not available.. when we complained.. a rude maintenance guy came and told us that we left the taps open .. when we did not.. and later we found out that the flush was malfunctioning. The maintenance guy was blaming us... !!!
4. There are no nearby restaurants or any kind of eatery nearby. Moreover.. outside the hotel.. it is deserted with no street lights. You have depend on the Hotel for your food. Nothing we ordered from the menu card was available, we had to eat what they gave us and the prices are way expensive. We were also told that the food will be only served in the room and that we cannot use the common eating area of the hotel as there was a big group being attended there!!! Food was not great but ok.
5. Since I had a early checkout .. I made it a point to inform the hotel manager and settled the food bill that night itself. However, when I went to return the keys.. I was asked to wait and then a bill produced stating that I had not paid one of the food items. Lucky, I had got "Paid" written by the manager for the bill last night ..which I produced and then he let me go. No sync between the staff and management.

Maybe I was having a bad day there.. but I will never recommend this to anybody else. But again... I did not like Kalimpong much and don't think there are many options for overnight stay

I am rating this as average.. cause the rooms could get better.. if maintained well. But Service ... dont expect anything....

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arvind S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed May 30, 2013

Pretty rooms with good view but the staff couldn't care less if you have any complaints. Even though our plan included breakfast n dinner, on the first night, they kept us waiting for more than an hour to figure out if our plan included meals. Moreover, they did not help in getting in touch with our travel agent. The manager curtly responded that we would have to ctc our agent and that they could do nothing as their record showed 'no meals'. Most hotels in Sikkim have seen a spurt in tourist population, but they need to be educated in courtesy!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deepika12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garden Reach Hotel

Property: Garden Reach Hotel
Address: Below Bankim Chandra Park Upper Cart Road, Kalimpong 734301, India
Location: India > West Bengal > Kalimpong
Amenities:
Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #10 of 14 Hotels in Kalimpong
Price Range (Based on Average Rates): $
Hotel Class:2 star — Garden Reach Hotel 2*
Number of rooms: 33
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