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Hotel Centre Point
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Reviews (315)
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All reviewsla galeriepolice bazarthe heart of the cityclub wingtop floorname suggeststill late nightmarket placebreakfast buffetnearby placesmain marketcentral locationroom servicehigher sidein house restaurantplace to staychinese food
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Reviewed October 17, 2013

The hotel centre point is located in Police Bazaar area of the beautiful Shillong.

As the hotel is located at a junction with roads going from both the sides, finding the entry point was bit of a problem. We got down from the car at the other side of the hotel and could not find the entry to lobby from there which was shown by the staff later.

I booked the room over phone and informed them that i will be traveeling with family having two children of below 7 years. They said that only club excutives rooms are available. On arrival the front office demanded ID proof of my wife also. I told them that ID proof of lead traveller is enough, at this I was pretty rudely informed that requirement is a policy of the hotel.

The room was small, although view was good. They serve complimentary breakfast, the spread is not big, very limited choice but quality and taste wise it was satisfactory. Food was overall good. Had dinner, it was not spicy and children enjoyed it. Bathroom fittings were good. Complimentary tea bar had not been refilled inspite of our requests which was initially provided with only two tea bags. At that price one would expect service to be good.

We checked out the next day.

  • Stayed: July 2013, traveled with family
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Thank SRKK2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCentrePoint, Guest Relations Manager at Hotel Centre Point, responded to this reviewResponded November 11, 2013

Dear Guest,

Greetings from Hotel Centre Point, Shillong!

Thank you so much for sharing your experience with us on Trip Advisor.

As per the comments received from numerous guests, Hotel Centre Point is the most easily accessible hotel in town. Being located in the heart of the city it does not go unnoticed even from far distance.

We are located in G.S. Road from where the entrance is visible even before one gets down and we have a Bell boy attending to every guest coming to the hotel.

As per the government policy all room occupants have to produce their IDs and the same have to be submitted to the concern department by the end of the day. Therefore, we are bound to collect the same, causing displeasure to many guests.

We are deeply sorry for the tea bar not being filled up timely. We shall definitely initiate a corrective measure to avoid such incident in future.

We thank you once again for sharing your valuable comments, which will definitely help us in the long run to serve you and other guests better.

We look forward to welcoming you back and make sure you have a wonderful experience on your next visit.

Warm Regards,
Waniarisa Nongbri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2013

The hotel is located right at the centre of the city of Shillong. All shops and even the tourism information centre is very close by. We stayed in the club wing; view is not very great as it is adjacent to the road but one can see the mountains. There is some traffic noise but it gets over by the night time since all the shops close early. Service is good. Restaurant La Galarie is quite good. Also there is a lounge at the top. Rooms are comfortable. Has a heritage look throughout the hotel. Free Wi-Fi in the lobby. Recommend the hotel dearly if not for anything else, but for the location alone.

  • Stayed: October 2013, traveled as a couple
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Thank deepmajumder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCentrePoint, Guest Relations Manager at Hotel Centre Point, responded to this reviewResponded November 11, 2013

Dear Guest,

Greetings from Hotel Centre Point, Shillong!

Hotel Centre Point as the name suggests is located at the heart of Shillong and is easily assessable to the requirements of any traveller like banks, ATMs, travel agents, eating joints, etc. The traffic however is a big snarl as it is the world over where establishments are located in the heart of the city but it does lessen down towards the evening.

We have also renovated most of our rooms in the classic wing maintaining its wooden charm and we would like you to try that section as well in your next visit.

We thank you once again and look forward to welcoming you back.

Warm Regards,
Waniarisa Nongbri

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Reviewed September 28, 2013

centre point location is the best. you can book this hotel with eye closed. its in the heart of Police Bazar. If you take mountain facing rooms then you will have the best morning. Breakfast is very good. Rooms are very clean and tidy. it has a look of heritage. well decorated. Toilets are perfect. Hand wash is not their.

Food is very good and quantity is also good but price is little bit higher.

Room Tip: Just Enjoy ..... Centre Point is very much happening place of Shillong
  • Stayed: September 2013, traveled on business
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Thank sayakrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCentrePoint, Guest Relations Manager at Hotel Centre Point, responded to this reviewResponded November 7, 2013

Dear Guest,

Greetings from Hotel Centre Point!

We really thank you for your wonderful comments.

It was a pleasure to have you stay with us. We will try and maintain the services mentioned throughout to ensure a memorable stay for all our guests.

We are glad that you had a wonderful experience while staying with us and we look forward to welcoming you back at Hotel Centre Point.

Warm Regards,
Waniarisa

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Reviewed September 24, 2013

for a simply decorated room,they charged 5500 bucks.not only that, the room service was very poor.hotel cleaners cleaned our room when we were out of hotel.the intercom used to rang in middle of the night.breakfast was complementary though, it was not good.they even charge 40 rupees for a 1 ltr bisleri bottle.we went center point on february,2013.it was one of pathetic experience of us.you have to wait simply 2 hrs for food at room.only the location is good.

Room Tip: there are lot of other hotels in shillong for a better stay.
  • Stayed: February 2013, traveled as a couple
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Thank paramita_it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

Hotel Centre point is in the middle of the city. On the back side of the hotel is street market called Police Bazar. The hotel service is excellent and the breakfast served in the hotel has a combination of Indian and continental touch. One can get sausages, omelet, fruits and Indian Poori bhaji and Poha, which is reasonably good. The hotel staff is courteous and the service is quick. One advice to all of you not to book a regular room it’s very tiny and hardly fits two people but good for single occupancy. If you plan to stay near to the market I think this is the best hotel. Taxi stand is just a stone away. My experience with is hotel is excellent

Room Tip: Don;t get regular room it is very tiny Try Deluxe one
  • Stayed: April 2013, traveled with family
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3  Thank drharishhanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCentrePoint, Guest Relations Manager at Hotel Centre Point, responded to this reviewResponded November 3, 2013

Dear Guest;

Greetings from Hotel Centre Point and thank you for your comments!

The food at our restaurants La Galerie and Skye Asia has been designed tastefully to cater and live up to the satisfaction of each and every guest. Our cuisine is a range to choose from Indian, Chinese, Continental, Pan Asian to North Eastern.

We usually explain to the guest about the specification of the room and we do show them the rooms as well. The regular room was indeed designed to serve a single person but there are times when it does gets occupied on double occupancy.

However, we are glad to hear that you had a wonderful experience while staying with us and we look forward to welcoming you back at Hotel Centre Point.

Warm Regards,
Waniarisa Nongbri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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