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“bad experience”
Review of Adamo The Village

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Adamo The Village
Certificate of Excellence
Reviewed August 20, 2012

As i entered the hotel on 18 aug 2012 for 2days long holoiday package. i told reception to give good hygine room, as many people are changing rooms, so they give me room no 213 near by reception, i booked my room frm mumbai office frm milind, room beds are quite good but bad odur, the worst part is toilet r dirty nd bathroom is also same its not like they told.thnk god i,m with room freshner. Rooms both mirror r ugly,. Food quality is very good so it will be pleasant for us, also telephone was not working nd they cant solve it.
So out of 10 i will give them 2points nd they all for food only
Ashish D.Mhatre

Room Tip: dont waste ur time
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  • Stayed: August 2012, traveled with family
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6  Thank ashish49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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212 - 218 of 245 reviews

Reviewed June 27, 2012

this hotel was very good. i enjoy my matheran trip in this hotel. food and service was very good. i prefered this hotel to my other frends and family. hotel location is preety good. we go for many point in matheran.

  • Stayed: June 2012
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Review collected in partnership with Cleartrip
Thank shyamghogale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adamo Hospitali... N, Director of Sales at Adamo The Village, responded to this reviewResponded March 5, 2013

Respected Guest,

Greetings !!

We thank you for your valuable inputs on your stay at our property and shall await your next visit at the earliest. We shall appreciate your suggestions so that we can make your future stay more comfortable.

Thanking you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2012

The hotel now known as Adamo Village is best place to stay, Food is good ( Gujarati food was awesome ) and they served deserts which where again good.
Staff is also supportive and when we did called them for help they replied immediately
Swimming pool was clean and neat,
Best place to stay in Matheran

  • Stayed: February 2012, traveled with family
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Thank Manish_0509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2012

Matheran is the oldest vacation spot for Mumbai, with mass family tourism swamping this little calm village.

Riviera is one of those family hotels (as a matter of fact, there are hardly any hotels that are not),
cottage-style room accommodation, situated in a verdant environment, with parks and sports facilities, mainly for kids but also for the rest.

The pool is large, has a little kitschy waterfall (pun intended) and is generally well-maintained and there is also a shallow kiddie section to it.

The rates are offered in packages with all meals included and which is what makes the rates pretty attractive and economical.

A vast majority of the clientele is Gujarati (which is the case for most of Matheran, for the uninitiated) , which would explain why the food is pure vegetarian and why Gujarati food figures so promptly in all their menu.

The suite rooms have just been done up and are good (though I would still rate their best as average), the rooms in the other categories vary from good to mediocre and the decor reeks of thoughtless, super-rapid, mass construction.

The service though, despite the cheerfulness of the staff, remains pathetic, you probably will never get anything unless you have called thrice and insisted in not so polite expressions and all room service seems like a terrible favour being done to you.

The good thing is however, the location. Located right in the main market of Matheran, it is within reasonable walking distance from most of attraction, half an hour away from Dasturi, the point where cars stop and Eco-friendly sensitivities take over.

On the whole, choose the hotel of the location and for the food, if you like the "meals included in the package" variety of hotels. It is fun for kids and the family though, with lots of little activities like magic shows and sports activities and a little dance floor too. Though of course, it is not very different from most other hotels that offer the same.

Average hotel !

  • Stayed: February 2012
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Thank Pranavito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2011

A weekend with family terribly wasted. damp rooms, rude and unfriendly staff, dirty and unclean bedsheets, fungus on the walls were the key highlights. to top it , the reception staff actually asked us to get out, in such plain words, because they wouldnt give us a refund of the difference to change rooms from horrible AC rooms to slightly better non ac rooms and apology was no where in their dictionary. the only saving grace was the buffet meals which were atleast eatable. a definite no no to this place

  • Stayed: July 2011, traveled with family
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6  Thank hersheyhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2011

The hotel is now owned by Ajmera group and is now renamed Adamo Village. It has adjoining Adamo Resort (ex Richie Richie Resort) where buffet lunch and dinner was served. Food (primarily Gujarati cuisine) seems to be the USP of the hotel. After long walks in the rain, this was something we used to look forward to.
tariff varies during weekdays & weekends.
The hotel primarily caters to family looking for weekend getaways. It has a swimming pool & plenty of play area.
Room have sit-out area to enjoy tea/coffee during downpour.
Staff is very courteous.
Be wary of monkeys around the hotel.

Room Tip: Options for couples, family & large family.
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  • Stayed: July 2011, traveled as a couple
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4  Thank Kilroy_Mariner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2011

staying at riviera was a very horrible experience. we had booked 2 AC rooms which were so dirty we could not have imagined. There were spider webs, cockroaches running on the bed sheets. Dirty bed sheets and pillow covers. Pillow covers were so bad with fungus on them. When i complained about this, the hotel staff explained saying its matheran sir "aisa to hoga hi" ... we had to shift to Non- AC rooms which were a little cleaner but still were stinking badly.

I requested the hotel staff to adjust some of our expenses as we decided to vacate the rooms prior to our schedule. It was just a request and the guy named "Ganesh" started using abusive language not permissible in daily communication, forget hospitality business. When one of the senior agreed to our request the angry fellow said " Agar aap nahi bolte to main isase saare paise le kar rehta" and in the end when we left the place shouted "Get out from here, bot dekhe hain tumhare jaise"

THE WORST HOTEL EXPERIENCE EVER

Room Tip: Pathetic !!! Horrible !!!
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  • Stayed: July 2011, traveled with family
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4  Thank AnkitVarshneya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Adamo The Village

Address: Kasturba Road | Taluka-Karjat, Matheran 410102, India (Formerly Hotel Riviera)
Location: India > Maharashtra > Raigad District > Matheran
Amenities:
Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 24 Specialty Lodging in Matheran
Price Range: $45 - $590 (Based on Average Rates for a Standard Room)
Number of rooms: 44
Official Description (provided by the hotel):
Ajmera group institutes its courtesy arm Adamo, derived from a Latin word which means ‘to fall in love with’ in the realm of hospitality. Adamo hospitality announces with pride that since a decade we have fostered happiness of countless Guest’s under our brand “Adamo The Village” a Heritage Property with an only aim to provide impeccable services and unparallel facilities which has been achieved and is consistently being delivered.Adamo The Village itself speaks Atithi padharo mare ghaam….. to the countryside nestled in the lap of nature Matheran. Simplicity and royal touch of interiors has been intricately carved to suit our valuable guests in search of a rustic habitat and a rendezvous with Nature…. ... more   less 
Also Known As:
Riviera Hotel Matheran

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