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“My home in the paradise called Matheran.”
5 of 5 bubbles Review of Westend Hotel

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Westend Hotel
Ranked #2 of 20 Hotels in Matheran
Certificate of Excellence
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“My home in the paradise called Matheran.”
5 of 5 bubbles Reviewed February 10, 2013 via mobile

Leave your worries back at your home and enter your home in the heaven "Matheran".
What more can I say? But still to just elaborate, have been staying at Westend since 2009 almost twice a year. The Rooms are excellent and clean. The food is fantastic quite a variety though can be a bit spicy or oily sometimes. The entire resort has been excellently developed keeping in mind the nature. The forest cover has been kept intact. The swimming pool a new addition is really beautiful and very well managed. The manager Mr Shailendra Chaphekar and the owner Mr Ahmed have just done a fantastic job. Kudos to you guys. And thanks for all the hospitality we get every time. Looking forward to a visit coming monsoons may be.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vj1403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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462 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • English first
  • Any
English first
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 5, 2013

this was first visit to westend, i normally have been visiting matheran for past 15 years now. Westend took me by surprise with its room, service and most important the hospitality. Great time spent within a limited budget, real value for money. The manager shailendra was of real help, i could see him personally executing the team to see that all guests are comfortable. the food covered your picnic motto but did not spoil your appetite. I recommend this hotel in matheran as a ardent traveller to matheran. They also this tent room concept which is a revelation in itself.
Pinaki bhattacharya - thane

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luvpinaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poona
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 3, 2013

Had been here for 2 days & thoroughly enjoyed the stay. good food with a lot of variety in the buffet system. Rooms were really really clean & the staff & service is good. . Swimming pool is well mantained. If you are looking for a good weekend getaway with your family then Westend is the place to be.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank adrian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 2, 2013

I stayed at West end Hotel for a weekend to get away from the busy Mumbai city life. My experience was way beyond my expectations. Everyone was very warm, and food was very good with ample variety. Rooms were spacious and clean with prompt house keeping service. Best of all it's location is perfect as the best tourist points were within walking range namely, Charlotte Lake and Alexander Point. The whole idea of being close to nature, without having anything to worry about, with meals served perfectly amidst chirping of birds, at times monkeys, was sheer bliss.It is certainly worth the cost. Lost mobile network as well, but then I liked that as well. Thanks guys :-). Dr Deepa Nebhnani Grover

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DrDeepaNebhnani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed January 30, 2013

Our experience at Westend Matheran was just about average , i reckon its a tad overpriced
The Hotel is located at about 5 - 10 mins walking distance from the main market , near matheran police station . The rooms were clean and the food was good , they serve both veg and non veg stuff . There are a few sight seeing points around the Hotel

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank juleykedar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed January 28, 2013

My association with Westend Hotel started in 2010, when I was in Matheran for the Matheran Mahotsav. The first thing that I loved about the place was that the airconditioner worked even on a generator(essential, since it was the month of May). The rooms were as clean as you would get in any 3/4/5 * hotel & the housekeeping staff was very prompt & friendly.

Visited for the second time during the rains last year. Matheran is probably one of the best places for a romantic outing during monsoon & it did not fail to disappoint us. It was fun to play carrom just outside the rooms with a light drizzle outside. The manager of the hotel made the setting even more perfect by serving us with pakoras & ginger tea right next to the carrom board.

The third time, which was just 2 days back, made me fall in love with the place yet again. The new construction has been completed & there is a nice little swimming pool at the back(again, very clean & makes you actually feel like taking a dip), which we did not enter, thanks to the mercury which was lying low. Food was excellent, be it breakfast, lunch or dinner. I think it is the best hotel in Matheran which serves non-veg food.

For the stags, there is also an option to stay in a neat self contained tent which is by the poolside.

Apart from all this, there was also a magic show at night, followed by a DJ session. After a tiring outing, we found it very relaxing to just laze around by the poolside & have dinner.

There is no mobile coverage(atleast for Vodafone), so those who want the perfect getaway, should keep that in mind.

Overall, with good food, cleanliness & professionally managed services, Hotel Westend is slowly but surely threatening the dominance of the place which claims to be the best hotel in Matheran(To me, it already is)!!!!

Room Tip: All the rooms are good. It doesn't really matter which room you get!
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mandar12873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 28, 2013

Place is very nice. During my stay construction work was happening otherwise it was awesome. Staff is polite and helpful. Price is fine when you consider that it includes all three meals. meals very also quite good. Do not expect any view through room. Door lock was pretty bothering. Overall it was value for money(as we booked from hotel website and got 15% early bird discount). Without discount I would say it would be quite expensive.

Room Tip: Book from hotel website to get discount.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ScofieldG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westend Hotel

Property: Westend Hotel
Address: R.C.Church Road, Next to Matheran Police St., Matheran 410102, India
Location: India > Maharashtra > Matheran
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #2 of 20 Hotels in Matheran
Price Range (Based on Average Rates): $
Hotel Class:3 star — Westend Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Westend Hotel with 29 cottages and 2 tents are brimming with old world charm, what with their beautiful old British-style preserved architecture and spacious verandas. From the minute you step in, you almost wonder if such hotels exist. And to think, its mere 2 hours away from the hustle and bustle of city life. Tucked away in the forest, all you will see are the tree tops and hear only the sounds of the forest. The beautiful Lake Charlotte is just 10 minutes away as is the main bazaar and a few of the famous viewpoints. The sole aim of the hotel is to make you relax. Trek through the forest, amble along the natural red mud paths, take a horse ride to the various tourist attractions, play the numerous indoor-outdoor games, soak in the silence or just laze on the hammocks, there's enough and more to keep you busy for as long as your stay. And whatever you choose to do, you'll certainly leave with a rejuvenated mind. ... more   less 

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