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“Good for family!” 3 of 5 bubbles
Review of Westend Hotel

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Westend Hotel
Ranked #2 of 20 Hotels in Matheran
Certificate of Excellence
Pune
1 review
“Good for family!”
3 of 5 bubbles Reviewed December 27, 2012

Overall experience was good. Kids would enjoy play area and shows like Puppet show etc being planned almost everyday. Food quality is just ok and I think could have more varieties being served in its buffet meals.

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank PuneManishg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

456 reviews from our community

Traveler rating
    166
    225
    48
    8
    9
See reviews for
214
130
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5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • Any
English first
Mumbai
1 review
4 of 5 bubbles Reviewed November 26, 2012

Our stay was really good.. It was actually a surprise birthday gift to my spouse and he just loved it... The room and bathroom both were clean... Food was good.
Dinner near the swimming pool was just just awesome..... it was really romantic and relaxing too... I had also requested for some arrangements in the room as it was a surprise gift and all birthday tags and cake were arranged in time... Obliged to get such wonderful services.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Poonam78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed November 25, 2012

very Nice Hotel, food was ultimate and very friendly & helpful staff......
Good experiance..........There was a "superb" magic show in the evening.
The dinner was well arranged with the music programme near the pool side, felt like a romantic evening.....
Overall a good resort !

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Devika2527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
1 review
4 of 5 bubbles Reviewed November 17, 2012

Westend Matheran has a convineant and serene location. Good nonveg catering is a plus point.Decent patronage makes you feel comfortable.Overall a good resort !

  • Stayed November 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank PUSHKAR P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
1 review
4 of 5 bubbles Reviewed November 16, 2012

The stay was nice 'n the receptionist was very cordial and helpful. But for the quality they were offering the rate was very steep. For 3 persons they charge 6400 per room which is not worth. Ofcourse 3 time food is also included in the same which is of reasonably good quality.

  • Stayed November 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Mahesh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed November 16, 2012

We stayed for a day with family.
The rooms are clean and tidy. Food is very good, especially the buffet dinner.
The buffet is arranged along the (very clean) swimming pool side.
Staff are friendly and courteous, service was very good.
There was a "superb" magic show & music programme in the evening.
Overall we really enjoyed the stay.

  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Rakesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed November 15, 2012

We have been to this very beautiful hill station many times and have stayed almost at all good hotels in Matheran. Hotel Westend was suggested by a friend. Can't say the hotel is very good and there's no option of GOOD in rating a property. Hence, the average rating...

After a long horse ride to the hotel we were greeted warmly at the reception by a nice and always smiling gentleman. Check in was quick and fast. Rooms were clean but the balcony sit out furniture was pathetic. A small tour through the property was very pleasant. They had nice cottages although they were all occupied. The swimming pool was small and cute. The food buffet was good enough. They even gave us late service...beyond 12 midnight...as we were celebrating my wife's birthday.

At breakfast don't expect huge spread. Just basic stuff. Lunch was again basic.

The hotel has outdoor badminton, TT, Carrom board and kids play area within the property. There is DJ playing music at night but who wants music (that too loud) at such a quaint place like Matheran!

Check out was quick and swift.

All in all the hotel has potential if only they get basic hospitality standards right.

Room Tip: Good personalised service. Good location. Book one of the cottages.
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shomzworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westend Hotel

Property: Westend Hotel
Address: R.C.Church Road, Next to Matheran Police St., Matheran 410102, India
Location: India > Maharashtra > Matheran
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #2 of 20 Hotels in Matheran
Price Range (Based on Average Rates): $
Hotel Class:3 star — Westend Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Westend Hotel with 29 cottages and 2 tents are brimming with old world charm, what with their beautiful old British-style preserved architecture and spacious verandas. From the minute you step in, you almost wonder if such hotels exist. And to think, its mere 2 hours away from the hustle and bustle of city life. Tucked away in the forest, all you will see are the tree tops and hear only the sounds of the forest. The beautiful Lake Charlotte is just 10 minutes away as is the main bazaar and a few of the famous viewpoints. The sole aim of the hotel is to make you relax. Trek through the forest, amble along the natural red mud paths, take a horse ride to the various tourist attractions, play the numerous indoor-outdoor games, soak in the silence or just laze on the hammocks, there's enough and more to keep you busy for as long as your stay. And whatever you choose to do, you'll certainly leave with a rejuvenated mind. ... more   less 

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