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“Just wow !!!”

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The Byke Heritage - Matheran
Ranked #7 of 20 Hotels in Matheran
Bhavnagar, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Just wow !!!”
Reviewed February 18, 2014

We spent two nights here, It was as perfect holiday as we could have hoped for. Our room, on the left side of the pool coming down from reception, were very clean and extremely comfortable. Many "view points" are within a 20 minute walk from the hotel, and the motor-transport free Matheran is a walkers' paradise. Food is excellent And the Gujju thali for lunch is just what you need to quench the appetite you work up with those looong walks. Be watchful for the monkeys though...they are absolutely alert to drop down from the trees and snatch away your precious food packets..... Definitely intend going back here...

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dhaval_Soni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBYKE, Director of Sales at The Byke Heritage - Matheran, responded to this review, March 2, 2014
Dear Guest,

We’re immensely grateful to you for your generous feedback about the property and our services, following your stay. We were truly humbled to hear that you have enjoyed a variety of our facilities. Delighted that we were able to exceed your expectations and provide you with a memorable holiday. We have shared your comments with the entire team, as reinforcement to continue their efforts in providing guests with an experience that exceeds their expectations.

We look forward to welcoming you back.

Best regards.
Mihir Sarkar, VP, The Byke Group of Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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215 reviews from our community

Traveler rating
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    49
    16
    20
See reviews for
102
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 26, 2014

We went to Byke for 2 days - 21st to 23rd Jan 2014. From the very moment you will fell in love with the resort. The hotel manager, staff, food, location, facilities, hospitality etc everything was very good. Our purpose for relaxing was fulfilled. Thanks for providing such ultimate service

Room Tip: choose pool side rooms
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nikhil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBYKE, Director of Sales at The Byke Heritage - Matheran, responded to this review, January 30, 2014
Dear Guest,

We’re immensely grateful to you for your generous feedback about the property and our services. We were truly humbled to hear that you have enjoyed a variety of our facilities. Delighted that we were able to exceed your expectations and provide you with a memorable holiday. We have shared your comments with the entire team, as reinforcement to continue their efforts in providing guests with an experience that exceeds their expectations.

We look forward to welcoming you back.

Best regards.
Mihir Sarkar, VP, The Byke Group of Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
168 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed January 12, 2014

Relaxing hotel with cool atmosphere in this part of the year.
Non poluted environment.
Hotel facilities are average and priced average too.
Food and service was excellent.
Choice of food was very indian and needs to be more continental with a little more range.
Missed mobile and internet facility which is the need of the day.
Location not bad
View all around with lush green trees
Over all nice experience

Room Tip: Choose rooms nearer to restaurant. Duplex rooms are well maintained Request and get good indian an...
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hsanghavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBYKE, Director of Sales at The Byke Heritage - Matheran, responded to this review, January 21, 2014
Dear Guest,

Thank you for taking the time to post your feedback following your stay at The Byke Heritage – Matheran.

We have noted that whilst your overall experience at our resort met your expectations, there needs to be spruce-up in our facilities. We were also glad to note that whilst you are delighted with our food and services, more choices could be provided. We have looked into our menu and have taken necessary steps to improve the meal experience. I am sure that you would be pleasantly surprised on your subsequent visits and stays at THE BYKE HERITAGE – MATHERAN. Missed mobile and internet could be a blessing in disguise, as the holiday concept is to unwind completely.

We look forward to welcoming you back again.

Best regards.
Mihir Sarkar, VP, The Byke Group of Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 4, 2014 via mobile

This is the best resort of Matheran with delicious food, awesome hospitality and friendly activities. Staffs are experienced and well trained. Rooms are in good condition. We have enjoyed our trip of 3 days at full.

Stayed December 2013, traveled with family
Helpful?
1 Thank PrakashBogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBYKE, Director of Sales at The Byke Heritage - Matheran, responded to this review, January 21, 2014
Dear Guest,

We’re immensely grateful to you for your generous feedback about the property and our services. We were truly humbled to hear that you have enjoyed a variety of our facilities. Delighted that we were able to exceed your expectations and provide you with a memorable holiday. We have shared your comments with the entire team, as reinforcement to continue their efforts in providing guests with an experience that exceeds their expectations.

We look forward to welcoming you back.

Best regards.
Mihir Sarkar, VP, The Byke Group of Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed December 24, 2013

I had been here in March 2013 .

I didnt knew that this property is located so much in the interior, but it doesn't matter if you can walk a little. Yet Usha ascot is also located near by only.


The Room Alloted first was not good as the bed was not proper and looks were like old days one room apartment. Upon checking with the Receptionist, we were given newly furnished rooms. The new room was very sophisticated.

The food served at all the time was very delicious.

Furnishing was required at that time, but our stay was comfortable. we enjoyed well.


The

Room Tip: Ask for Newly made rooms if you chose to live here.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ketan n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBYKE, Director of Sales at The Byke Heritage - Matheran, responded to this review, December 27, 2013
Dear Valued Guest,
We thank you for your visit and were glad to know that you had a pleasant holiday experience at our resort. Few of our rooms have been preserved as heritage rooms whereas most of the rooms are renovated in latest style and furnishings. We are proud that our food is one of the most delicious in Matheran and we continue to enhance its flavours. We look forward to your visit again.
Best regards.
Mihir Sarkar, VP, The Byke Group of Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 21, 2013

Visited The Byke Hotel / Matheran on 16/12/13 for 2 nights with my family, it is a good Heritage Hotel, rooms are nice and clean. The location and property is great, but BEWARE U get cheated at the bar......... buy drinks and you pay through your nose.
Bill was for Rs. 510/= ; ST/VAT Rs 128/= ; SC & ST Rs 96/= and over and above this there was Tax of 15 % (Matheran)...........I had to pay Rs 960/= as taxes for 3 drinks of Rum and a Bacardi Breezer. " Beware is the word, at the Bar".

Room Tip: Rooms above swimming pool, are good.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RajTaj49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBYKE, Director of Sales at The Byke Heritage - Matheran, responded to this review, December 27, 2013
Dear Valued Guest,
We thank you for your visit and are glad that you liked the place. However, there seems to be a misunderstanding of your calculations. Your Bar bills are only Rs.733/-. The other amount was of sundry bills, which you had consumed, the details of the same is available with us.
THE BYKE Group strictly nurtures on the pure principles of honesty and strong integrity, as such, there is absolutely no room for dishonesty or cheating at our end.
Best regards.
Mihir Sarkar - VP, The Byke Group of Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 2, 2013

The room was bit morbid but okay - although classified as super luxury - it was average like a good hostel room. Hot water was available though we had to remind them to stock soaps. Food is average if you go for dishes where the cook cannot screw up much. Perhaps not too bad for Matheran considering it is hard to build something nice in a vehicle free zone and considering the huge demand for hotels here. Overall ok ok.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amitram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBYKE, Director of Sales at The Byke Heritage - Matheran, responded to this review, December 7, 2013
Dear Valued Guest,

The room booked by you was the base category in our economy range of rooms for budgeted clients and hence the size of the same may not have been to your liking. However, all our rooms are hygienically cleaned and ensured liveliness with proper supply of guest toiletries. The resort is famous for its tasty food. We thank you for understanding the challenges in running the resort in vehicle free hill station and invite you to experience the warm hospitality in our other resorts in Goa and Manali.

Best regards.

Mihir Sarkar - VP, The Byke Group of Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Byke Heritage - Matheran

Property: The Byke Heritage - Matheran
Address: M.G Road | District - Raigad, Matheran 410102, India
Location: India > Maharashtra > Matheran
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 20 Hotels in Matheran
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Byke Heritage - Matheran 3*
Number of rooms: 63
Official Description (provided by the hotel):
The Byke is Matheran's first dwelling place. Built in 1854 by the discoverer of Matheran, Hugh Malet, then Collector of Thane , it is a heritage building that still stands majestically in all its pristine glory, personifying a heritage unparalleled, surrounded by the inheritance of 7 sprawling acres. In this wooded estate the first luxury Resort of Matheran, The Byke- A Hotel Retreat, has been blended with nature. ... more   less 
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Also Known As:
The Byke Hotel Matheran

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