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“Nice big property and spacious rooms”

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The Byke Heritage - Matheran
Ranked #9 of 22 Hotels in Matheran
Reviewed October 19, 2013

This is one of the oldest and hence biggest property in Matheran. From the front door , you have to walk around 200Mtrs to reach main area. We stayed in Odessy rooms which are like Duplex. Its good for 4-6 adults and 1-2 kids. Room is spacious and bathrooms were clean though bedsheets were not clean which were replaced immediately when we asked for it. We stayed in #136, it didn't have any pool view unlike some other category rooms. But then that was the reason it was very quiet in the evening while other rooms were near pool and DJ room and you can hear music till 10 or 10.30 in night (its individual preference here). Food was disappointment , it wasn't very tasty. We wish, we could have tried some other places for same. They also don't have tea maker and we had a infant, so every few hrs we had to ask them to get hot clea water, which we got without any issue. Overall a good place except minor hygiene and food taste issue.

Room Tip: Try to take pool view rooms which have balcony where you can sit and sip tea in evening. Other room...
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  • Stayed: October 2013, traveled with family
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Thank ManishBaphna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBYKE, Director of Sales at The Byke Heritage - Matheran, responded to this reviewResponded November 30, 2013

Dear Sir,

We thank you very much for your valued feedback and are glad to that you enjoyed your stay with us. Matter of fact, our food is more popular of being very tasty, however we regret that it was not to your taste. Also the hotel being in the vast area, there could be minor issue of hygiene which we are overcoming it. We have also noted your other suggestions and would certainly be considering the same. Best regards.. Mihir Sarkar - VP - The Byke Group of Hotels.

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159 - 165 of 233 reviews

Reviewed October 18, 2013

Normally people avoid visiting Matheran in rainy season. We,however, just loved our visit in the rains. The people in the hotel were very friendly and helpful and at the same time, unobtrusive. We stayed in the cottage which had a hall and a bedroom on the ground floor and a bedroom on the first floor. The food was good and the room service was also very quick. All in all, very value for money.

  • Stayed: July 2013, traveled with family
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Thank arahab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBYKE, Director of Sales at The Byke Heritage - Matheran, responded to this reviewResponded November 30, 2013

Dear Sir,

We thank you very much for your valued feedback. One has to visit to get the awesome experience of stay in Matheran during monsoon. While we are happy to note that you enjoyed your stay, we always strive to improvise and give the best possible at all times. Best regards..Mihir Sarkar - VP - THE BYKE GROUP OF HOTELS.

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Reviewed October 9, 2013

Hotel is located at a very nice place, away from market (if you want to spend quality time away from hustling and bustling of city), perfect place to stay, surrounded by nature.
Good Rooms, comfortable bed, amazing premise..

Needs improvement in Bathroom Drainage system, as had call the house keeping multiple times to get it fixed.

Overall a Very Good Experience.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Cleartrip
Thank Sanjay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIHIRSARKAR, Vice President at The Byke Heritage - Matheran, responded to this reviewResponded October 18, 2013

Dear Mr. Sanjay,

Greetings from The Byke Heritage, Matheran!

Thank you for taking time to write this review and to share your experience with us.

We are happy to read that you enjoyed the location and ambiance of the property however; the House Keeping service was not at par with your expectations. We do try to provide the service spread to suite all expectation. We will definitely take your feedback up with the concerned department.

Thank you again for your feedback. I hope you will give us a chance to welcome you back to The Byke Heritage, Matheran in the near future.

Warm regards,

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Reviewed September 22, 2013 via mobile

Byke being a heritage hotel is famous by its name. But I was disappointed on visitng the hotel. Its a huge property with beautiful location but has not been maintained properly. The rooms are not very clean and are very moist. The food quality is average. Comparatively the swimming pool has been maintained properly. Rain dance, discotheque are an added attraction. Though little far from the market place but location is good to walk around to see the beauty of Matheran.

  • Stayed: August 2013
    • Cleanliness
Thank baids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013 via mobile

Byke is a lavish resort in matheran.
Its a/c cottages is comfurt n peacefull. Pool side restarant has a good ambience. A/c restarant serve delicious food.
Disco is nice
But monkey's herrecement is penic
Overall nice place n luxery resort in matheran

  • Stayed: December 2012
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Thank preet4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

nothing great in byke hotel rather than its a heritage property.my rooms main door lock was not working and they took 3 hours to replace a new lock with loud carpentary voice. even intercom was not working there in my room till evening. after so many reminder at reception counter they repaired it. reception area is too small. food was not up to mark. management is so poor and unorganised in byke. my booking was for two nights, but i prefer to checkout one day earlier. any one can get better option there in matheran other than byke.

  • Stayed: August 2013, traveled as a couple
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5  Thank vipul_joshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013 via mobile

Once a sought after resort in matheran has now come down to a basic hotel to stay with very poor maintenance.

We had planned a 2 night stay in the middle of Mumbai monsoon last weekend with a bunch of friends. We had booked 2 of their executive suite which comes with 2 beds each. The moment u enter the room u feel the age of the hotel and lack of maintenance was visible. Broken ceiling, missing fan, non working Electricals, bad quality mattress and blankets, dirty washroom etc were quite annoying but we got used to it. AC were in bad condition and one of them even broke down which was never repaired by their staff even after multiple calls. One of the inside bedroom of one suite didn't have any window or way of external light at all which I felt it was quite bad

The food was of mixed quality with lunch being th best of the lot with dinner taking the last place. Being "off season", we had to face the lack of service and lazy outlook by most of the staff members. Food was of overall decent quality and they were very good in accommodating food restrictions of some and provided with best alternatives.

The overall stay was just about alright and would probably will not go back there. Instead, next door usha ascot might just be a better option by paying a little extra. Bad choice on our part I must say. Most of the 3 star category hotels are evenly priced in matheran so I think once should check the reviews before booking.

  • Stayed: August 2013
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1  Thank Kushalshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Byke Heritage - Matheran

Address: M.G Road | District - Raigad, Matheran 410102, India
Location: India > Maharashtra > Raigad District > Matheran
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 22 Hotels in Matheran
Price Range: $49 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Byke Heritage - Matheran 2*
Number of rooms: 63
Official Description (provided by the hotel):
The Byke is Matheran's first dwelling place. Built in 1854 by the discoverer of Matheran, Hugh Malet, then Collector of Thane , it is a heritage building that still stands majestically in all its pristine glory, personifying a heritage unparalleled, surrounded by the inheritance of 7 sprawling acres. In this wooded estate the first luxury Resort of Matheran, The Byke- A Hotel Retreat, has been blended with nature. ... more   less 
Also Known As:
The Byke Hotel Matheran

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