We visited Byke Matheran on 19th Jan 2013, This was my second visit. Three years back I went there with my Friends and colleagues. This time went with my family and stayed there. My previous experience was soo good that blindly I choosen this hotel for my weekend vacation. This visit shocked me from all perspective.
1.Pathetic food quality, even no much choice of food.in any of the meals you can not reorder what you like most.
2. Room service was not at all there. after requesting multiple time boys are not ready to listen. 3.Sports equpments are not at all in usable condition.
4. Swiming pool is so dirty that looking at dirtyness in pool you will not feel to get into the pool.
5. Last but not the least I felt This hotel like den for nuisance, groop of people are drinking openly in broad day light at pool side. no one cares for them no warning to them. In night disco was occupied by drunk people, after intimating to service people no one came to manage this nuisance. This time I felt that I wasted my time and money in this hotel. My family was not at all feeling comfortable in this hotel.
My suggestion to Byke management.
Food, Sports and family atmosphere are key element of Byke. Marwari and Gujrati are major customer of this hotel, Please take care of taste of people else this hotel will loose their charm and will damge reputation of this hotel.
- Official Description (provided by the hotel):
- The Byke is Matheran's first dwelling place. Built in 1854 by the discoverer of Matheran, Hugh Malet, then Collector of Thane , it is a heritage building that still stands majestically in all its pristine glory, personifying a heritage unparalleled, surrounded by the inheritance of 7 sprawling acres. In this wooded estate the first luxury Resort of Matheran, The Byke- A Hotel Retreat, has been blended with nature. ... more less
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- Also Known As:
- The Byke Hotel Matheran