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“Big Name No Value totally dissapointed”

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Narmada Jacksons Hotel
Ranked #5 of 26 Hotels in Jabalpur
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Big Name No Value totally dissapointed”
2 of 5 bubbles Reviewed June 6, 2013

I had booked a room through yatra with them and paid in advance 10k when i reached there i was told that that i made a reservation in there other property far off city there manager some how changed it to the civil lines one then we were delighted to have breakfast which was of good quality but then when we were allotted room we were disappointed hence we ask them to upgrade us using the money in advance to a heritage suite which they did but the thing which shocked me was that they charged 15k per day along with my advance as room rent and for 2 days I ended up paying 50k, then I asked them to hire a vehicle for me for entire day when I came back for lunch I found out from the driver that they had sent him to the railway station to pick up there customer, I was highly disappointed and on complaining they were very arrogant about it, my personal opinion go for satya ashok these guys should mend there ways and they are not worth giving any chance. They have paid all the websites to show them number one hence no one publishes negative comments about them.

Room Tip: Dont let them hire a cab for you they will use it to entertain there guest on your money and they ar...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LeoSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
    34
    82
    45
    21
    14
See reviews for
47
34
10
88
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Mumbai
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed May 17, 2013

I had booked a day earlier but they made the change without any fuss. Service was very good. Some of their food is excellent, but watch out for the Methi Mattar. Best place to stay in Jabalpur. Friendly staff and nice size room.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Photowalla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
67 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed April 25, 2013 via mobile

Hotel is near to Railway Station. But need to improve service and cleanness.

The hotel has good restaurant. We enjoyed the food. The quality of food is good.

Room service is average and need improvement.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kp4434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roorkee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed April 11, 2013

Narmada Jacksons Hotel is a comfortable Hotel to stay. I had stayed on 9-10 April, 2013.
Check-in and check-out was smooth.
Food quality of good but much expensive as per standards of Jabalpur.
The washroom is far and upstairs to the restaurant, that seems to be awkward.
Breakfast is extremely tasty and full of varieties.

Room Tip: Do not opt for rooms located on left side, since a nearby residential apartment adds to discomfort a...
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brajesh23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed March 12, 2013

Spent just the one night at this Hotel. Room was good, comfortable bed and very good bathroom, clean and modern.

Reception staff were not very informative or welcoming.Have had better welcome at much cheaper hotels.

Restaurant staff were very efficient and the food was good if a bit expensive

Was amazed to be informed that the mandatory service charge added to my bill was not divided among the staff but kept by the hotel. Never come across this sharp practice in any of the many hotels stayed in over the past 10 years in India.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank inky50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed March 11, 2013

I stayed at this property in Feb. 2013. Check-In was quick and efficient although it was 1am when I came in. To my surprise, I was offerred a cup of coffee or tea! Rooms are spacious although the A/c was a bit noisy. Comfy bed but a very small bathroom which didn't seem to be well maintained. I booked it through my mobile app of an OTA and hence availed a good rate but was not fully sure if it was worth the money. Breakfast was well spread although service at the restaurant was a bit slow (guess that's how smaller cities operate). While checking-out, the staff argued with me for small change which was a bit unprofessional. Overall a good stay but I wouldn't come back - there are probably more options in town.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TheShriram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed January 29, 2013

Unfortunately this is one of the few decent hotels in Jabalpur. Took me ages to make the booking and then get confirmation of payment due to a complete lack of communication from the hotel. Finally on the threat of a bad review on Tripadvisor I was able to get confirmation of them receiving my payment.

Due to Air India stuffing up my flights, I had to cancel my booking. In accordance with the hotels refund policy, I should have received a full refund. The hotel did not respond to any of my emails until I called them. Two weeks later, I still had no money transfered. Fortunately I was going through Jabalpur airport so I had to go personally to receive the money. Even then, I received INR 400/- less than I paid - The hotel claimed my bank had taken the money! I was glad to get the balance!

This review does not assess the in-house hotel service, as I did not stay there.

I would avoid dealing with them in future, although there is little competition in Jabalpur.

  • Stayed January 2013, traveled with family
    • Service
Helpful?
1 Thank CockeyedObserver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Narmada Jacksons Hotel

Property: Narmada Jacksons Hotel
Address: South Civil Lines, Jabalpur 482001, India
Location: India > Madhya Pradesh > Jabalpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #5 of 26 Hotels in Jabalpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Narmada Jacksons Hotel 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Hotel Narmada Jacksons

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