The hotel is presented as any other 3 star property but when it comes to making the guest feel comfortable and taken care of, all their claims start coming apart one by one :(
We stayed at this hotel for a night in Feb 13 while driving back from Delhi to Nagpur. Didn't expect any luxurious option in jabalpur but some things should be inherent in the soul of a hotel and it clearly lacked it. The front office staff is a li'l confused about the booking in and out procedure and the hotel misleads the guests by showing a nice and modern room in the promotionals everywhere but upon physically arriving there one would be informed that the room shown in the ads is more expensive than the price initially promised. And for the publicised rate one would get a downgraded room with decades old furnishing, no storage and an unpleasant bathroom :( Helpless and tired from a long journey, one would prefer a better and more expensive room.
The food is priced high and tastes just all-right. The service is very slow. For a small cup of milk for the baby they charged 110 Rs (Something that most of the hotels offer as a complimentary gesture) and took ages to deliver it in the room.
The wash basin in the bathroom was choking and despite calling a number of times, no action was taken for the same.
After all this unpleasant experience, we wanted to get a peaceful sleep but alas the hotel was located bang on the road and the whole night we were caused discomfort by the trucks passing by and blowing deafening horns.
The only thing good was the buffet breakfast the next morning with good food and a wide variety. The security staff was also very courteous and helped us loading the luggage in the car without any requests on our part.
This was my experience at this hotel, can't recommend it and can't really write it off either. So guys, pls do your homework on all the options available in Jabalpur and then make a booking!!
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