To start: the receptionist seems to be in a wrong job. More suitable for a security guard duty. Security rules are pretty weird in India, but despite that I have experienced warm welcomes in a lot of places. After travelling back from kaziranga with my parents who are senior citizen, we expected a little relief on reaching the hotel. Instead we came up with this tough receptionist who insisted that we sign and complete all formalities before he even allows the oldies to go to their rooms. I requested him to allow the seniors to go through but since he believed that perhaps we were a security threat he kept everybody waiting till we painstakingly completed all formalities. And then he said : you may proceed now… almost as if he was on an airport duty… disgusting.
That apart the I don't suggest the hotel to tourists as the locality is a dirty old place and from what I saw around there are far better and cleaner localities even in old guwahati.
Coming to the basics; the rooms are small in size but ok, same with the bathroom, decently clean too. The housekeeping is pretty stingy with the towels. We found only one towel in each of the three double rooms we had booked and had to literally beg for more towels. Nothing to view from the rooms except for the next building just a few feet away.
The breakfast was good and the food was also ok, while tourist in go don't generally fuss over food.
Don't expect any help or leverage in the check out timings either. Our pickup vehicle was late and we requested late departure 2 hours extra for one of the three rooms, which they flatly refused.
Overall not suited for tourists and not exactly pretty cheap too. So the value for money thing doesn't count. Avoid if you are on a holiday.
- Official Description (provided by the hotel):
- Vishwaratna Hotel is situated in the heart of Guwahati, the nerve centre of North East India. This top-of-the-line hotel is nearest to the LGB Airport in its category and is near the city's prime commercial and shopping centres. It is ten minutes from Guwahati Railway Station and the city's hub of public transport service. The hotel is centrally air-conditioned to make stay a pleasant one. ... more less
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