On our way to Shillong, we had booked the hotel for one night in the end of Jan. 2013, through CLEARTRIP.
We got a last room at the end of 3rd floor. A lot of disturbance from outside - traffic, dogs barking & kitchen below.
Along with other disturbances, most of the night the staff was moving furniture on the 4th floor.
Since the rooms are not isolated, this was quite irritating.
Our complaint - twice - was as deaf ear to the management & reception staff.
The only respoance we got ``Sorry Sir´´
On our return from Shillong we were compelled to stay again 1 night in Feb.2013, as we had payed the hotel in advance through Cleartrip.
In the evening when we were ready to go to bed, we saw, when we lifted the carpet that on the bedsheet there were hairs and liquid from human private parts.
On complaining the bedsheet was changed & again ``Sorry Sir´´ thats what we got.
- Official Description (provided by the hotel):
- Vishwaratna Hotel is situated in the heart of Guwahati, the nerve centre of North East India. This top-of-the-line hotel is nearest to the LGB Airport in its category and is near the city's prime commercial and shopping centres. It is ten minutes from Guwahati Railway Station and the city's hub of public transport service. The hotel is centrally air-conditioned to make stay a pleasant one. ... more less
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