This is sadly the second and last time I am staying at this hotel. I can't see why guests have rated this hotel so high (or are these "managed reviews")! What comes across starkly is that the Management has taken no pains to implement any system of training the staff.
Room: Was stinking of chemical pest control, the oils from which was all over the tiled floor. It was impossible to walk on the floor. The air conditioner never seems to work. I was lucky that the weather was reasonable. For some reason, most of the ceiling fan rheostats have no round cover. You need the strength of a 'rakshasha' to operate the fan control.
Bedding: for some reason the light blanket was hidden away which I could not discover. The pillow was thinner than those found on Indian Railways berths.
Attitude: They never seem to have change and always shortchange you. Last time they gave 10 bucks less, this time 6 bucks less. When asked why should I be shortchanged that guy at the counter was curtly cut me off saying this is a 'practical problem' and nothing can be done about it. The issue is one of ethics i.e. why should a guest suffer if the Management has not put in place processes for stocking sufficient change.
Mr. Rajesh the in charge, is a friendly person was a welcome change, but that said, this is ta-ta goodbye time for me and this hotel.
- Official Description (provided by the hotel):
- In an attempt to create high quality service apartment concept, Aarian Aatithya is developed by of Aakriti Construction owned by Archtect couple Mr. Ritul Sarma and Mrs. Alpana Sharma pass out from JJ College of Architecture. "Aarian Aatithya" is Multi Dimensional Life Style Complex with 22 top quality rooms with contemporary design and architecture, considered to be finest in Guwahati City. It's an Apartment Hotel with Rooms having Kitchenette for homely stay. It has round the clock services, Restaurant, Conference facility, adequate parking with service manned by experienced hospitality professionals. A Luxurious and Sophisticated Suite-spacious and welcoming, the open plan is contemporary and stylish with the best of features. The Double Bedded studio, is designed to provide accommodation to two persons, with facility for lounge, mini kitchen and designed to provide the best of luxury. "Aarian Aatithya" is situated in a posh locality away from the hustle of the city but near to all business and commercial establishment to give you a feeling of relaxation and comfort. Located at the city center, "Aarian Aatithya" is just 1 hour drive from the airport and is merely 20 minute from the railway station. The city is well connected through air and rail links apart from the national highways which connect Guwahati to all the major cities in the country. DEVELOPERS HISTORY The Architect couple of Guwahati Mr. Ritul Sarma And Mrs. Alpana Sarma, started off one of the pioneering architecture firm AAKRITI in the year of 1986. After years of experience in the field, in 2010 the couple finally gathered confidence to forge their own unique idea into reality in the form of Aarian Atithya, the first service apartment hotel in Guwahati. To put it very modestly, Aarian Atithya was a success. The couple has now set their sight on developing something equally pioneering Aarian Woods, a holiday home in the lap of nature, just off the city limits of Guwahati. Aarian Woods is surrounded by green hills and tea gardens which provides a beautiful escape from the busy city life. Ten Cottages with all the modern facilities, delicious ethnic Axomiya food, a handloom section and soothing greenery all over makes for a truly luxurious experience. We look forward to hosting you, your family and friends to be a part of our home at Aarian Woods. ... more less
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