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“Not value for money”

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Hotel Gateway Grandeur
Ranked #10 of 61 Hotels in Guwahati
Chandigarh, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not value for money”
Reviewed June 8, 2011

The hotel is situated at a good locality on the main road but the tariff is not as per the value of money. The swiming pool is nto clean and no one actually uses it because it is on the top of teh hotel and not many guest knwo that there is a swimming pool in the hotel.

  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ameet_Sharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
New Delhi, India
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 22, 2011

In the gateway to North East which Guwahati prides itself to be, it is surprising that there are not many options to choose from when it comes to hotels. I have stayed in Hotel Dynasty, which is in the crowded area, also stayed in Brahmaputra Ashok which has got a fabulous location on the banks of river Brahmaputra but has fallen into bad times from which it seems it will never come out. This time while visiting Guwahati I made sure that I will try out some place which I have never tried out before. I decided on Hotel Gateway which is on GS Road. I stayed in the night of 4th March 2011.

The good thing of the hotel is it is quite new, and also modern in décor and design. The room, no. 202 on 2nd floor, in which I stayed, was quite spacious in size. The room had LCD TV, tea/coffee maker, nice bed of adequate size. The bathroom has all the standard toiletries; the nice addition was a lofa (see pic) for scrubbing. The only funny thing in the room is that the LCD TV and the bed is not aligned in a straight line, so for people who like to watch TV while lying on the bed it becomes a pain in the neck. The sound proofing of the rooms, atleast the room I stayed in needs improvement as the sound from traffic was seeping in though the decibel was not high, also there is a banquet hall on the 2nd floor and as a party was going on its sound was also audible sometimes.

The biggest disappointment is the breakfast. The puri sabzi was cold, there was not much of health food – some papaya and banana, no sprouts, no salad etc. If bread marmalade and corn flakes are your idea of breakfast then only you will be satisfied. The service at the breakfast table is also tardy.

Overall the sleep quality is good, the room comfort is adequate, and room rent at Rs3168/-per nite is okay. I will recommend the hotel in Guwahati as the alternatives are limited.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saptarshi77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gateway2010, Public Relations Manager at Hotel Gateway Grandeur, responded to this review, May 5, 2011
Dear Saptarshi,


First of all , we would like to forward you our heartiest thanks for trying our hotel and also for your valuable comments.

As per your 2 basic complaints, first one was regarding the TV, Sir, due to some technical problem it was placed that way, we would rectify the same soon and the next time you would surely find it in the right place.

Secondly, regarding the breakfast, we would be very much grateful if you can suggest us with some ideas which according to you should be modified in the menu.

Thanks once again and looking forward to your valuable patronage.

Feel free to contact the undersigned for any further details.

Regards
Asha.
+91 96780 41009
+91 95085 89313
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 21, 2011

In the middle of a crowded market in Guwahati, very basic hotel but clean. Good food in the restaurant at the lobby level and some good music too. Rooms are not very fancy but serve the purpose if you are there for a short stay.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BhadolaV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, Minnesota
Level Contributor
185 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed March 14, 2011

Located in mid-town this is an elegant hotel with spacious room (I booked the Bliss level) and wonderful food and staff. Excellent place to stay.

Stayed March 2011, traveled on business
Helpful?
Thank DrMarkES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gateway2010, Public Relations Manager at Hotel Gateway Grandeur, responded to this review, March 23, 2011
Dear Dr. Markes,


We are pleased to receive your feedback.

Hope to see you soon.

Feel free to provide feedbacks so that we can keep serving you better.

Please feel free to contact the undersigned for any further details.

Regards.
Asha.
Executive - Sales & Marketing.
+91 96780 41009.
+91 95085 89313.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 20, 2010

The hotel is a better than the best Hotel of Guwahati. I had an amazing stay in this hotel. Only the breakfast need to be more better. The rooms are excellent and the ambience is too good. One can also have a spa facility which is coming up shortly. Situated at GS road, it also provides easy access to any part of NE. Help ful staff and a warm hospitality along with a nice front office who greets while checking inn just add wow quotient to the hotel.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paromita_Basu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chennai. India
Level Contributor
132 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed December 2, 2010

I stayed in the hotel and have few points of concern- despite my calling and confirming, the taxi did not come to the airport, while the return trip was in a rickety non AC while rate for AC was charged. The rooms are nice but bathrooms need more light and a ventilator or an exhaust fan on- I did not see this. The exercise room did not have a functional AC and the Hotel has to look at all these before they move ahead with corporate tie ups or looking at sustained patronage.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aylur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 5, 2010

I stayed in this hotel for one my Business trips to Guwahati. This is a new hotel situated right in the middle of the busiest GS Road of Guwahati. There are further constructions going on in this hotel, so don't be surprised that you may not notice this hotel in the first place. But once inside you can see that the hotel is built with lot of care and planning. Hopefully , in years to come it will stay that way and build upon the good layout and planning. The staff at the reception is warm , friendly but not very experienced. This may be a put off for some business travelers who expect prompt business-like service. This hotel also has a swimming pool in the 4th floor. However I saw some poolside parties arranged there occasionally, so privacy, availability and cleanliness of the pool maybe an issue. Lot of improvement required about the complimentary breakfast. Thats a put off also. But where this hotel scores is the room, spacious clean and comfortable. That is one thing which makes this hotel stand out. The reading lights of the rooms is a bit low . so it is difficult to read while sitting on bed. However the AC TV and the toilets are fantastic.Room service is also good, a bit slow. WiFi is also there, free but sometimes gives trouble. Food in the restaurant ( Florentine) is one of the best in Guwahati. Pity they did not think about this reputation while serving the complimentary breakfast.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aranya_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Gateway Grandeur

Property: Hotel Gateway Grandeur
Address: G S Road, Christianbasti, Guwahati 781005, India
Location: India > Assam > Kamrup Metropolitan District > Guwahati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 61 Hotels in Guwahati
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Gateway Grandeur 3*
Number of rooms: 49
Official Description (provided by the hotel):
HOTEL GATEWAY GRANDEUR, Guwahati, as a city landmark and a veritable showcase of modern comforts and warm hospitality. Be it for pleasure or business, this hotel offers everything on a new level of luxury. The value is not just confined to the rooms, but also to the bar, restaurant and café. This business hotel has got the perfect ambience of every traveler in search of a comfortable stay, It is the perfect place where standards are not compromised but are raised up to a high level of their guests.Hotel Gateway Grandeur, A centrally air conditioned has 50 well-appointed rooms, including Presidential Suite , King’s,Queen’s,Princess Suites, Grandeur Club , Grandeur Bliss ,Grandeur Corporate & Grandeur Executive . The Rooms are spacious and tastefully embellished designed specially with the minutest details in mind to cater to the need and comfort of the guests in the best manner. All the rooms include a tea/ coffee maker, a well stocked mini bar, L.C.D. T.V., electronic safe lockers and other modern amenities in all category rooms. ... more   less 
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