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“Mediocre hotel, needs a lot of improvement”
Review of Pragati Manor

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Pragati Manor
Ranked #10 of 95 Guwahati B&B and Inns
Reviewed January 11, 2012

This hotel was booked by my office during my visit to Guwahati in November 2011. The structure of the hotel is quite imposing and maintenance of the exterior is also up to the mark. As you enter the hotel you will find that the lobby is also quite impressive. Check in was smooth.

The rooms are nothing much to write about, just like normal business hotels, not too large nor too small. Decor was also OK but they have a CRT TV which is a bit old fashioned.

Now the strangest part. Complimentary breakfast buffet is usually available in the restaurant but one day the authorities rented out the restaurant for some function and when I went there for breakfast I was told to have it in my room. I wasted 40 mins for my breakfast to arrive and was late for office that day. The hotel authorities could have informed guests in advance to order breakfast from room service thereby saving a great deal of time.

The menu card given in the rooms is not updated with the current rates and prices. I had ordered ice cream which was mentioned as INR 75, but when the bill arrived it was charged at INR 150. When I pointed this out someone came and told me that earlier they used to serve the Amul brand but now they had upgraded to Baskin Robbins as per MDs wish, hence the change in rates. The same person took away the menu card and returned it after some time where I found that the price had been manually altered to INR 150.

If you have a choice search for a few other hotels as I believe that for INR 2000+ per day, there are far better options available in Guwahati.

Room Tip: Choose a room away from the road
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  • Stayed: November 2011, traveled on business
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2  Thank WanderingIndian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 - 87 of 97 reviews

Reviewed January 2, 2012

The hotel rooms are very bad Housekeeping service. The hotel room is horrible one can not stay in such hotel. Even when you talk to the staff for such bad services / dirty room they also agree that the hotel management is not taking proper interest in upkeep of rooms. Even when you try to contact senior persons they try to avoid you to attend to you.

Highlights :-
Dirty rooms;
Not cleaned before alloting to Guest;
You only need to guide the staff on how to clean the room
Location of AC is horrible
Bathroom fittings are broken

Room Tip: Just dont even try to book this hotel
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  • Stayed: December 2011, traveled with family
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1  Thank Ashish_from_Pune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2011

This is my first trip to guwhati and i team has made booking in pragati manor.

The hotel is nicely located with small rooms and with LCD And ac in room, Food quality was good and i has nice dinner in room.

But bad start tomorrow, it was found hot water was a problem- s this was cold , i called to house keeping and i was told it will b taken care, but not done for 30 Minutes , i complained again a was assured to send person immediately>>> but not done

at last i called to reception and asked for Manager but was not available and ,i have request for no. and complained for Service issue-I was told to get this repaired in next
>>>> But not done

It is shame for such a senior person while called next time and understood that he has not spoken to any of Hotel staff member about problem in my room

the tragic part i discover after 2 Hours us 1 Gyser is for 2 Rooms and operating switch is on another room>>>>Worst services in i have seen in this hotel and totally non customer centric attitude by senior staff memebr

Room Tip: Better to stay another hotel
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  • Stayed: November 2011, traveled on business
    • Value
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1  Thank Travel-k-Guru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2011

A typical business hotel and good for your official trips. Located in centre of the city with access to all the major markets. The rooms are good, but basic. and the staff are also very well mannered. Food has limited varieties. Please book your rooms in advance.

  • Stayed: May 2011, traveled on business
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Thank morbi24aug04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2011

I think this hotel is overrated. I stayed here on the night of 23rd November at their suite. The suite here is just a room with a small attached seating area with a television, no extras. For the price you pay, approx Rs 6000 just for the room and breakfast was steep by Gauhati standards. The room too was not great with a lot of noise coming from the traffic on the road, the linen was not too clean and the towels had a musty smell. The room does not have a locker, slipper and the tea kettle too wasn't clean. The pot in the toilet had stains in it and the shower panel looked as though the nozzles hadnt been used for a long time. The restaurant is dimly lit, looks more like a bar to me, could not even see the food I was eating but all said and done the waiters were friendly and the food was tasty. Breakfast was measly with bread being the main item other than poori bhaji and uttapam, fruits were limited to slices of papaya. Nothing great to remember in this hotel.

  • Stayed: November 2011, traveled on business
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Thank Shara_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2011

This a nice choice for conducting your office get together and public meeting. The ambiance is good for business purpose as well as personal party's. But only thing is the house keeping facilities need to be improved.

Room Tip: Try to choose the rooms on the back end of the hotel
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  • Stayed: November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank aswin_vaishu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2011

Located in the centre of city, food quality is goos but expensive. Breakfast menu is very low and does not include any local food verity. Staff specially at reception are not entertaining the business customers very friendly. Airport is far away around 22 km. from there. You can get AC bus service to airport from Volvo service station (near Palton Bazar) which is 4-5 km. from the hotel. You can visit to Fancy Market for local fancy cloths and can buy Assam Tea. You can have a full view of Brahamputra River opposite to Fancy Market and can have a boat ride to have a feel of BRAHAMPUTRA.

  • Stayed: August 2011, traveled on business
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Thank AJAY_GARG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pragati Manor

Address: G.S Road | Christian Basti, Guwahati 781005, India
Location: India > Assam > Kamrup Metropolitan District > Guwahati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 95 B&Bs / Inns in Guwahati
Price Range: $72 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pragati Manor 3*
Number of rooms: 37
Official Description (provided by the hotel):
Situated in the heart of the Northeast , maintaining high standard of hygiene , refreshment and well appointed 42 rooms and suits in the heart of city and near to official minutes from Railway station this contemporary yet comfortable central Guwahati will serve as your gateway to the capital’s best . Following a substantial investment, our modern and bright lobby and corporate rooms afford premier accommodation to the experienced business traveler, while our enviable location near world-famous culture and architectural landmarks will delight our leisure guests. Our great Pragati Manor hotel accommodation gives you everything you need under one roof affordable guestrooms , excellent restaurants , and flexible conference facilities all come together in one unbeatable location. ... more   less 

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