I stayed here for 10 days on a business trip. The room was barely cleaned during my stay, i.e., floor never vacumned, table tops not dusted or wiped down and inconsistent replenishment of linens. The Direct TV service was not functioning on a regular basis. Some days the channels were viewable, some days not. The front desk clerk told me when I asked about it that "it's been acting up for a couple of weeks". That would have been good to know prior to check in. In the middle of my 10 day stay, another guest was assigned my room and walked in while I was in the room. The front desk clerk told me that Housekeeping had shown the room was vacant. When I attempted twice to speak to the GM about all of this, she was "in a meeting" or "at another property". I left my name and number with a request for the GM to contact me about these issues. I'm still waiting for a call from her.
- Official Description (provided by the hotel):
- Welcome to SpringHill Suites by Marriott®, where you'll have the space you need to get things done or unwind and just be comfortable. Our stylish and smartly designed suites are 25% larger than a comparably priced hotel room, giving you room to succeed. We are one of Cincinnati’s most preferred hotels for business and leisure event accommodations. What sets us apart is the emphasis on service and our staff’s attention to guests' needs. The SpringHill Suites by Marriott, Cincinnati North is proud to offer your attendees the following extras to make their experience with us extra special:• In room microwave, mini refrigerator and coffee makers • USA Today delivered to room Monday through Friday • Complimentary Suites Season Breakfast buffet to include waffles, eggs, sausage and traditional cold items• Meeting Room to accommodate 40 people • Fitness Room• Marriott Rewards Memberships• 24 hour Business Center• 24 hour Market Place. We are confident that the SpringHill Suites by Marriott, Cincinnati North’s warm, inviting atmosphere and professional friendly staff will provide your attendees with an enjoyable experience. ... more less
- Reservation Options:
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- Also Known As:
- Springhill Suites Cincinnati North/Forest Park Hotel Forest Park
- Amerisuites Forest Park
- Forest Park Amerisuites
- SpringHill Suites Cincinnati North/Forest Park Ohio