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Reviewed October 2, 2016 via mobile

I arrived late at night due to a delayed flight and the gentleman knew who I was right when I entered the door. Very friendly check in process and he provided me with all the details of the hotel before I went off to my room to settle in. The hotel is modern, very clean and had good amenities. The room was comfortable, updated and had everything I would need for my stay. The next morning I went downstairs for breakfast which included hot breakfast options; so nice to have as an alternative versus running around seeking out breakfast from a local restaurant. The hotel also has a pool area, but I did not use. I stayed two nights and noticed that this hotel has some hotel "neighbors" that are a little shady, but it didn't bother me since it didn't affect my stay or comfort. I did have a car so parking was easy during my stay and the location is central to the freeway. I did rent the conference room at the hotel for a small business meeting. They were very accommodating with the affordable conference room rental which included tables, chairs, TV to connect a laptop for presentations (but they don't have a cord) coffee and wifi! Each encounter I had with a staff member was warm and friendly. I enjoyed my stay and will return if back in the area.

Date of stay: September 2016
Trip type: Traveled on business
Thank Tinab0612
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jackie W, General Manager at Holiday Inn Express Fairfield, an IHG Hotel, responded to this reviewResponded October 5, 2016

Dear Guest
Thank you for taking the time to give us a review and for staying with us. We are very happy you enjoyed your stay and also got to use our conference room. We do apologize we did not have a proper plug for you but have since bought that. We strive to please each guest and are happy we did so with us. If you are ever in our area again, we hope you will stay with us again. Thank you again Jackie Wilson General Manager

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Reviewed September 17, 2016 via mobile

Had a room on the first floor.

Beds were comfy and clean. TV is a good size.

Continental breakfast is good only thing is it starts at 630 wish it started about 6 as when I'm on business I usually start at 7 am and need travel time.

Staff was all really nice.

Date of stay: September 2016
Trip type: Traveled on business
1  Thank mrreferee44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jackie W, General Manager at Holiday Inn Express Fairfield, an IHG Hotel, responded to this reviewResponded October 5, 2016

Dear Guest
Thank you for the excellent review and for the continued loyalty to us. We are sorry to here you haven't gotten to enjoy our excellent breakfast. When you stay with us again, please let me know and I will make sure you get to have breakfast before work. Thanks again Jackie Wilson General Manager

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Reviewed September 14, 2016

I have stayed here for a number of years with my middle school teen travel group in the summer. The staff are very accommodating, rooms are wonderful, a nice pool and a recently renovated breakfast area. I really appreciate having a guest laundry, too! Convenient to Kings Island Amusement Park and anything in southern Ohio.

Date of stay: July 2016
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank cricket529
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jackie W, General Manager at Holiday Inn Express Fairfield, an IHG Hotel, responded to this reviewResponded October 5, 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Jackie Wilson General Manager

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Reviewed September 13, 2016 via mobile

Ok so let's start with the good. 1.First off the young man at the front desk was wonderful. Very friendly and helpful.
2.hotel was very nicely decorated very modern looking
3.room and bathroom very clean and honestly that's the most important part.
4. Breakfast was the usual good holiday inn food. Always very good
5.bacon for breakfast I don't need to say more do I.

Bad
1.beds weren't the most comfortable although I did sleep
2. Pillows weren't that great either
3.train kept going by somewhere near cause I heard it thru the night but it wasn't that bad
4. The shower stall was amazing it was a huge walk in shower not the tub with a shower head but a real walk in shower the bad thing was they had really low pressure if it wasn't for the low pressure it would have been almost as good as having bacon for breakfast.

I would stay here again if I'm ever in the area.

There are quite a few eating places around the hotel so you have options.

On a side note it's just down the street from the Ohio valley antique mall. That place is huge. Went to just look and ended up spending 3 hours and a ton of money. Very enjoyable. Oh and it's open every day from 9a to 9p.

Date of stay: September 2016
Trip type: Traveled with family
Thank reginasue
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 9, 2016

My family and I stayed for 2 nights at this hotel and it was a great hotel. I have 3 young kids and a dog and we enjoyed ourselves. Pool is a little small but was nice and clean. Rooms were very clean and was quite.

Room tip: use tripadvisor for a good price
Date of stay: September 2016
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank 738kristophers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jackie W, General Manager at Holiday Inn Express Fairfield, an IHG Hotel, responded to this reviewResponded October 5, 2016

Dear Guest
Thank you for taking the time to give us a review. We are glad to hear you had a great stay with us. We love when our guest get to bring there pets. We enjoy having them. If you are in the area, we hope you will stay with us again. Thank you Jackie Wilson General Manager

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