Had a reservation and arrived at the front desk but no worker was there. After waiting quite a long time, repeatedly ringing the bell and even calling their phone number (which went to a disconnect notice), I called Priceline to let them know I was unable to check in after waiting a long period of time for someone to show up.
During my cal, Marcia finally showed up at the desk. She had been out by the pool the whole time and had no idea I was waiting. I was telling Priceline that no one was there to check me in, and Marcia heard this and started talking over me while I was on the phone, saying rude things like "I was only outside a few minutes" and never even saying sorry for the incovenience. Instead, she told me she couldn't find my reservation, and started trash-talking me to other people who were waiting to check in, I suppose out of embarrassment in being caught not doing her very simple job.
Priceline called her and agreed with my assessment of the situation, and agreed to cancel my reservation.
Aside from my bad experience with Marcia, the place was dirty, rundown, and looked like a total dump.More
- Free Wifi
- Free Parking