My colleagues and I are always satisfied staying at Marriott properties (we are platinum marriot members...) but this property exceeded all others!
Everyone on the staff was exceptional..... friendly, cheerful, helpful, knowledgeable, accommodating....... It was unusual to encounter and entire staff that was so very nice. Everyone includes... manager, asst. manager, front desk, concierge lounge, housekeeping, maintance, room service, restaurant, morning & evening greeters in the lobby.... everyone.....
One of my colleagues is a vegetarian.... the hotel was having a special in the restaurant - '$5 Burger Night' --- soudned good --- but for the vegetarian.... we mentioned this to the Asst. Hotel Manager, he said that he would have the restaurant prepare a special veggie burger for her!! THAT was above and beyond any service we had ever received at any Marriott.... that was our first day and things kept getting better througout the week.....
This hotel staff should go to Marriott Headquarters and give lessons on how to be a top notch staff.....
- Official Description (provided by the hotel):
- At the Columbus Marriott Northwest, exceptional guest service is our passion. That's why we have consistently ranked among the nation's best Marriott hotels in guest satisfaction. Located in Dublin, an upscale suburb of Columbus, Ohio, our hotel is near Muirfield Village Golf Club, Columbus Zoo, Tuttle Crossing Mall, and within walking distance of nine restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Columbus Northwest Hotel Dublin
- Marriott Hotel Dublin
- Marriott Dublin
- Marriott Hotel Columbus Northwest
- Dublin Marriott
- Columbus Marriott Northwest Dublin, Ohio