I'd like to highlight exceptionally good customer service by three individuals. I had planned to be home in Pittsburgh for Valentines Day on Friday, Feb 14th. My flight home from Indianapolis was cancelled so my wife (in Pittsburgh) spontaneously agreed to meet me in Dublin that evening. A young man named RYAN took the last-minute reservation by phone and agreed to get me a dozen roses in a vase and place them in the room before my wife arrived. He had a "no-problem" attitude which amazed me. Later he told me that the General Manager (MR. JODY MAYER) had run out late that afternoon and purchased the flowers/vase. When I arrived that evening to check in (after my wife), the YOUNG WOMAN at frontdesk was extremely pleasant and efficient and later gave us written directions to a restaurant in the area. I failed to note her name. I consider that an example of world-class service!
- Official Description (provided by the hotel):
- We are a 123 room property with King and Full sized beds. We also have a limited amount of rooms with microwave and fridge. Starting June 17th Discounted Zoo tickets are available for our guests only. ... more less
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- Also Known As:
- Hampton Inn Columbus Dublin Hotel Dublin
- Hampton Inn Dublin
- Dublin Hampton Inn
- Hampton Inn Columbus Dublin Ohio