We went to the Cuyahoga Falls location. I ordered a burger, and the server asked me which side I wanted. I ordered the shells and cheese. At no time did she tell me this would be extra. She repeated our entire order back to us, not bothering to write it down. Not only was the food cold when it got there, half my companion's order was missing. When we asked about it, she proceeded to insist we never ordered it. I asked about the extra charge on the bill, and she told me if I had read the menu I would see there was the extra charge. I did read the menu, and the extra was only listed by the side salad. I will never go back to this horrible place.
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