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“Always An Awesome Stay”

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Sheraton Suites Akron Cuyahoga Falls
Ranked #2 of 3 Hotels in Cuyahoga Falls
Certificate of Excellence
Reviewed October 29, 2013

I've stayed in a few hotels in the Cleveland/Akron area and this is by far my favorite. The service is always top notch and responsive. The suites are spacious and clean. And having gotten used to staying in the city its nice to have free parking. Did I mention free WiFI as well?

I highly recommend a high floor/river view, you get the nice sounds of flowing water when you open your window. The room service had decent food but like all room service it is expensive.

Location is in the heart of Cuyahoga Falls which is a really nice area although you have to drive if you want to get anywhere.

I'll probably be back here in the future.

  • Stayed: August 2013, traveled as a couple
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Thank ohhneill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey L, General Manager at Sheraton Suites Akron Cuyahoga Falls, responded to this reviewResponded November 4, 2013

ohhneill, I want to thank you for your loyalty to our property. I am pleased to learn that our team has exceeded your expectations and that you have been able to enjoy some of our amenities such as free WiFi and free parking. Thank you for choosing the Sheraton Suites Akron/Cuyahoga Falls as your go-to hotel in the Northeast Ohio area. We look forward to welcoming you for your future stays.

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222 - 228 of 463 reviews

Reviewed October 29, 2013

This hotel was beautiful. Stayed for a wedding. While the facility is beautiful the trains passing thru town at night woke us up many times each night. Seems like they should be able to have different glass in the windows or something that would help to block those nightly train whistles. Beautiful place but certainly not a good nights sleep.

  • Stayed: October 2013
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Thank alaskadreamer59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey L, General Manager at Sheraton Suites Akron Cuyahoga Falls, responded to this reviewResponded November 4, 2013

Alaskadreamer, thank you for choosing to stay at the Sheraton Suites Akron/Cuyahoga Falls during the recent wedding celebration. I appreciate the candor of your review as we take all of our guest comments into consideration when improving our hotel. We are working with the federal government to make the area around our property a quiet zone. Unfortunately, this process can take time. We do have rooms on the city side of our hotel that are not as affected by the train as the river view. I am pleased that you enjoyed our Cuyahoga River facing rooms and hope that you offer us a future opportunity to serve you the next time you are in Northeast Ohio.

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Reviewed October 22, 2013

This hotel is very nice and comfortable with the rooms. Yes, the train running at night is a great distraction and fortunately we were on the opposite side of the hotel, but still heard the horn signal throughout the night. Since I can't control that, I still was able to rest comfortably and the room is comfortable with very comfortable beds. The one issue with the room itself was, I was a little disappointed with the water pressure in the shower. It was less than what I am used to, however, it was ok. The service from the staff was GREAT! I was there for a conference / convention and there was NO delay in checking in with close to 300 people staying in this hotel. The evening of check in, I asked for a late checkout on departure date and was asked to check back, but "should be ok". I checked back and was told "sure, not a concern" which was a huge help! The business center was well designed and the falls outside were nice from the balcony overlooking the falls below! Overall a good stay!

Room Tip: Ask for a room on the opposite side of the falls for a "less" noise room due to train sign...
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  • Stayed: October 2013, traveled on business
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Thank Jeff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey L, General Manager at Sheraton Suites Akron Cuyahoga Falls, responded to this reviewResponded October 30, 2013

Jeff,
Thank you for sharing your visit on Tripadvisor. I am delighted to read that we were able to assist you with a speedy check in and a late check out for your stay and that you enjoyed our natural views. Thank you for choosing to stay at the Sheraton Suites during your conference, we look forward to serving you in the future when your travels bring you back up to Northeast Ohio!

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Reviewed October 15, 2013

Stayed at this hotel several times over the years incuding a fraternity formal, wedding and just for the heck of it. Also went to brunch there several times. Location on the falls is second to none in the area for food and view. I remember there being cool 2 story suites.

  • Stayed: November 2012, traveled as a couple
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Thank Bill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey L, General Manager at Sheraton Suites Akron Cuyahoga Falls, responded to this reviewResponded October 30, 2013

Bill, thank you so much for your loyalty to the Sheraton Suites Akron/Cuyahoga Falls. I am delighted to read that you have been able to enjoy our property during so many special occasions. Thank you for sharing your experiences here on Tripadvisor, we look forward to welcoming you back, hopefully in the near future!

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Reviewed October 9, 2013

The hotel and restaurant are very nice. I have stayed there numerous times on business trips. It is an impressive facility. The restaurant in the hotel is in the center of the facility. The food is very good. The view from from rooms facing the river is scenic. It is conveniently located near expressway. Rooms are always clean and the hotel is well maintained by the staff. The staff is friendly and professional. The hotel is near train tracks and there are trains that run 24 hours a day. If you have difficulty sleeping you need to keep that in mind.

Room Tip: Reserve rooms with river view if possible. They are more scenic and trains aren't as noisy as th...
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  • Stayed: October 2013, traveled on business
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Thank SCOTT S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey L, General Manager at Sheraton Suites Akron Cuyahoga Falls, responded to this reviewResponded October 30, 2013

Scott,
Thank you so much for your many kind comments about our property! We very much appreciate your loyalty to the Sheraton Suites Akron/Cuyahoga Falls and we look forward to future opportunities to serve you.

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Reviewed October 5, 2013

If you like a good solid night sleep give this hotel a miss. I stayed here Sept/Oct 2013 for five nights despite reservations about the trains, how I wish I had taken heed of the warnings. Trains run frequently throughout the night and insist on blasting their ridiculously loud air horns to warn traffic at the nearby crossing of their imminent arrival, despite the fact the crossing is well lit and controlled.

I am deaf in one ear, a sound sleeper and even I couldn't get more than two hours sleep at a time. Seriously, I got more hours sleep on my flight back to the UK than I managed in five nights here.

The hotel itself is okay if a little overpriced, the suite was fine with a view of the falls (and the freeway, and the railroad if you look for it).

If you are here as newly weds or for a meeting with the secretary I dare say the lack of sleep won't concern you. As a businessman here for some heavy duty training the lack of sleep was a real problem.

  • Stayed: October 2013, traveled on business
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Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey L, General Manager at Sheraton Suites Akron Cuyahoga Falls, responded to this reviewResponded October 11, 2013

Peter, Thank you for choosing the Sheraton Suites Akron/Cuyahoga Falls on your recent visit to the area. We are currently working with local, state and federal agencies to create a quiet zone at that intersection, which will prevent the train from sounding its horn in our area. Unfortunately, this process can take several years to complete. Until that time, please accept my sincere apologies for any disturbance the noise may have caused you. I hope that on your next visit to our area you choose to stay with us again. Please just let us know that you would like to reserve a room in a quieter area of the hotel. Thank you again for staying with us and for your valuable feedback.

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Reviewed October 4, 2013

I stayed at the Sheraton Suites for 2 nights in September for my nieces wedding. I reviewed the tripadvisor site prior to my visit and requested a quite room with a river view. I was VERY impressed and pleased to be called at home 2 days before my trip to assure me I would get a room that would meet my expectations. The staff in all respects exceeded my expectations and booked me an excellent room on the first floor way from the elevator. (No balcony, as I did not need a suite). I slept soundly after a long cross county trip and enjoyed a wonderful bath in the large spa type bathtubs. The room was well designed, spacious and the beds comfortable. I also had a nice lunch at the restaurant and enjoyed the calamari. I enjoyed visiting and talking with the owners of a several antique stores which are walking distance from the hotel. I know my brother and his wife were very happy with the way the Sheraton took care of him and the wedding party on the night of his daughters wedding.

Room Tip: First floor river view ,in the middle away, from elevator. You will see the falls and avoid seeing t...
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  • Stayed: September 2013, traveled solo
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Thank utahlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey L, General Manager at Sheraton Suites Akron Cuyahoga Falls, responded to this reviewResponded October 11, 2013

Utahlover, Thank you for the positive feedback! I was happy to read that you enjoyed all of the aspects of your stay (I love the calamari too!). Please visit us again if you find your travels bringing you back to the Northeast Ohio area. Thank you again!

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Additional Information about Sheraton Suites Akron Cuyahoga Falls

Address: 1989 Front St, Cuyahoga Falls, OH 44221-3867
Phone Number:
Location: United States > Ohio > Cuyahoga Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Cuyahoga Falls
Price Range: $147 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Akron Cuyahoga Falls 3.5*
Number of rooms: 208
Official Description (provided by the hotel):
Sheraton Suites Hotel Akron/Cuyahoga Falls is located only minutes away from northeast Ohio's most popular leisure and business attractions. We are the area's most established full-service hotel. ... more   less 
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Also Known As:
Sheraton Suites Akron/Cuyahoga Falls Hotel Cuyahoga Falls
Sheraton Hotel Akron
Sheraton Cuyahoga Falls
Cuyahoga Falls Sheraton
Sheraton Suites Akron Cuyahoga Falls Ohio

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