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“excellent all around!”

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Best Western Plus West Akron Inn & Suites
Ranked #1 of 11 Hotels in Copley
Certificate of Excellence
GreenLeadersGold level
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278 reviews from our community

Traveler rating
    188
    52
    22
    7
    9
See reviews for
95
66
11
72
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
chicago
2 reviews
Reviewed April 28, 2013 via mobile

I was witness to many great customer service situations at this hotel. Helping guests check into a room a bit early. Helping a guest whose child was injured at abasketball event . Witness to front desk staff pulling double and triple duties like cleaning a room because another staff member called in sick. Never once complaining just stating we work as a team, how refreshing! Stay here and you will not be disappointed.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank penguin12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternPlusAkron, Front Office Manager at Best Western Plus West Akron Inn & Suites, responded to this review, May 14, 2013
Thank you Penguin12, for your kind words. We appreciate you taking the time to leave us your positive feedback! Our staff was really happy to read your review.
We hope that you will choose to stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mason, Ohio
Level 1 Contributor
3 reviews
Reviewed April 22, 2013

We recently had the opportunity to stay at this Best Western while travelling with a large group of middle school athletes. As you can imagine, there was high energy throughout the hotel and there was no shortage of "special requests." The staff was extremely accomodating and went above and beyond to exceed our expectations. The hotel was clean, the room was spacious, and every staff member was genuinely happy to help us. The indoor pool and jacuzzi was an added bonus. If you travel a lot, you know that SERVICE is the distinguishing factor. This hotel outshines many hotels with highter price tags in SERVICE alone!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathleen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternPlusAkron, Front Office Manager at Best Western Plus West Akron Inn & Suites, responded to this review, May 14, 2013
Thank you Kathleen C for taking the time to leave us your feedback. We truly appreciate your kind words, and we're so happy everyone had a group had a good time. It was our pleasure having the team stay with us!
Please come back and stay with us again next year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mineral City, Ohio
2 reviews
Reviewed March 31, 2013

I have traveled extensively around the US and I have not found a hotel with the exceptional service and hospitality as this Best Western. I highly recommend it if you are in the area on a long or short stay. I am considering this to be an annual spot to weekend travel with my wife.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Benjamin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternPlusAkron, Front Office Manager at Best Western Plus West Akron Inn & Suites, responded to this review, May 2, 2013
Thank you Benjamin O.
We really appreciate you taking the time to leave us a review. And we are over the moon that you have recognized us as a stand out compared to the many hotels you visit in the US. We would love to accommodate both you and your wife anytime!
We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northeastern Ohio
Level 4 Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 24, 2013

Nestled high on a hill overlooking I-77 and the Fairlawn region of Akron is a newly renovated gem! Each guest is welcomed with a genuine smile, pleasant conversation and the sight of a gleaming, sparkling clean facility. As the pictures indicate this hotel is new and trendy. In addition to a conversation area, the lobby provides a business center and the breakfast area. During our weekend stay, we stayed in both a king room and a jacuzzi room--both were very roomy and included a refrigerator, microwave and cordless phone. The beds were firm and comfortable and we LOVED the thick towels and washcloths! The breakfast included sausage, waffles, scrambled eggs, yogart, and other continental breakfast fare. The management truly cares about the wishes and comfort of the guests! Anytime we need a room in this area, we will be back--they have earned our business!!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas0511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternPlusAkron, Front Office Manager at Best Western Plus West Akron Inn & Suites, responded to this review, May 2, 2013
Thank you so much Thomas0511 for your kind words!
It means a lot to us that you believe we have earned your business!! We love and care about our guests and I'm glad you noticed that.
We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawthorn Woods, Illinois
2 reviews
Reviewed March 21, 2013

First time traveling to Akron for new business account. REALLY liked this hotel. People were over the top friendly. Nice, spacious, clean rooms. Great location for dining nearby. Excellent. They have what appeared to be a nice pool as well but I didn't have time to enjoy it.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternPlusAkron, Front Office Manager at Best Western Plus West Akron Inn & Suites, responded to this review, April 2, 2013
Hello Paul H,

We are extremely pleased that you liked your stay at our hotel. The team was really happy to read your review and wanted to thank you!
On your next visit to the Akron area, come stay with us and don't forget to pack your swim trunks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 19, 2013

The staff was very helpful and welcoming. The hotel has recently been renovated and the room was very comfortable and super clean. Breakfast was excellent. We will plan on staying here again the next time we are in the Akron area.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
4 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternPlusAkron, Front Office Manager at Best Western Plus West Akron Inn & Suites, responded to this review, April 2, 2013
Hey Karen B,

Thank you so much for the kind words. We are glad you enjoyed your stay with us and got to enjoy breakfast. We really appreciate you taking the time to leave us feedback on Trip Advisor and we are looking forward to your next visit here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus West Akron Inn & Suites

Property: Best Western Plus West Akron Inn & Suites
Address: 160 Montrose West Ave, Copley, OH 44321-1372
Phone Number:
Location: United States > Ohio > Copley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Copley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus West Akron Inn & Suites 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
Conveniently located just a few minutes away from downtown Akron, the BEST WESTERN PLUS West Akron Inn & Suites provides the perfect accommodation for both business and leisure travelers. The BEST WESTERN PLUS West Akron Inn & Suites is tucked away from Highway 77 and within walking distance from a variety of restaurants which include Wasabi Japanese Steakhouse, Tres Potrillos, a Mexican restaurant, Steak on a Stone, Outback Steakhouse, T.G.I. Friday's and Longhorn Steakhouse. Many other restaurants and cocktail lounges are just minutes away. Start your days off in a healthy yet scrumptious way by taking advantage of the hot breakfast and fresh coffee we have to offer. In the mood to just wind down? Enjoy our newly renovated contemporary rooms giving you the perfect opportunity to relax in comfort, while watching your favorite show on our 42-inch televisions. We also offer free high speed Wi-Fi as well as wired Internet in our rooms. Take advantage of all of our wonderful amenities, including our exercise facility, heated indoor pool and spa, guest laundry and a 24 hour coffee bar. We look forward to your visit! ... more   less 
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Also Known As:
Best Western Akron
Akron Best Western
Best Western Plus West Akron Inn & Suites Copley, Ohio

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