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“What happened?”
Review of Outback Steakhouse

Outback Steakhouse
Ranked #5 of 17 Restaurants in Copley
Price range: $0 - $40
Cuisines: Steakhouse
Restaurant details
Reviewed November 11, 2016 via mobile

Been to the Outback many times. Ft Myers and this one. Usually consistent and good. Waitress was ok. But, don't serve me frozen
Lettuce! This chopped salad was gross. Sent it back. The petite filet over 20$. Hockey puck!!! Very disappointed. Over 75$ for 2 and would have been happier with a can of ravioli!!!

Thank Fiddleplay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutbackGuestServices, Manager at Outback Steakhouse, responded to this reviewResponded November 16, 2016

We feel terrible that we let you down. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Akron, OH". We can then correspond directly over email.

Sincerely,

Madeline
Outback Steakhouse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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17 - 21 of 72 reviews

Reviewed November 10, 2016

Restaurant was packed at 5;30 PM, so we went to the bar for a drink while we waited. The dark haired bar tender was very busy, but she took the time to explain to us that we had to pay for our drinks before we went to our table for dinner. She had a blonde hair girl helping her at the bar.The black haired bar tender disappeared and our buzzer went off, so we paid the blonde haired girl. We ordered our dinner and requested to split a filet steak as we are small eaters. We waited for our meal for over 45 minutes. When we finally were served, it was not a filet, but it was flat and looked like a tenderloin they had pulled out of another steak. It was tasty so we did not complain. We got our check and paid for our meal. Our waitress suddenly returned and stated the bar tender SAID WE DID NOT PAY FOR OUR DRINKS! Fortunately I had put our bar receipt in my purse, so I told her we did pay and would she like to see the receipt. I think she was embarrassed so told us it would not be necessary. The audacity of that bartender!

    • Value
    • Service
    • Food
Thank LuckyMesaAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutbackGuestServices, Manager at Outback Steakhouse, responded to this reviewResponded November 11, 2016

This isn't up to our standards. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Akron". We can then correspond directly over email.

Sincerely,

Madeline
Outback Steakhouse

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2016

Always a good meal. Food was good and service as good. Easy walk from our hotel. Short wait times...

Thank 925steph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2016

Went there while on a business trip. Got exactly what I expected and wanted. Good steak and good service.

Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2016

The steaks were yum, service was great, atmosphere was top notch. We waited about 10 min. for a table at 5PM. We were a bit surprised it was crowed so early in the eve. There were storms in the area, we thought maybe peeps were getting dinner outta the way early so they could hunker down for the incoming weather. (that was our thought) .

Thank mojo0714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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