This was my second stay at this Ramada Inn. The first time was not very good for several reasons, but the main reason was the hot water was not working due to plumbing problems in the entire hotel. When I wrote my review, which was not very good, I was surprised when I got a call from the Manager. She said they were sorry about my bad experience and to let her know when I would return so they could make it up to me. I did return for my mom's heart surgery at Grant Hospital (I come to Columbus for my mom) and it was a last minute trip so I couldn't talk to the manager beforehand. I arrived and told the desk associate, Kevin, about the situation. He gave me a good rate, Manager's special, and also upgraded our room to a King Spa room. I was able to enjoy a hot tub after a very stressful day with my mom!! Loved the coffee in the lobby, too. Good decaf is hard to find! And, coffee mate Vanilla creamer was so good. I will be returning to this hotel. Thank you, and a special thanks to Kevin for making our stay so nice.
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- Also Known As:
- Ramada Columbus North Hotel Columbus
- Columbus Ramada
- Ramada Columbus Polaris Ohio