We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Good choice!” 4 of 5 bubbles
Review of Sheraton Suites Columbus

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sheraton Suites Columbus
Ranked #42 of 142 Hotels in Columbus
Brook Park, Ohio
Level Contributor
248 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Good choice!”
4 of 5 bubbles Reviewed March 17, 2013 via mobile

We went to Columbus for a one night shopping trip. We were able to reserve our room with cash and points, so cost was perfect. The room itself was ideal with separate spaces for bedroom, sitting area. Everything was clean and comfortable. Our only issue was in no way any fault of the hotel, there was an extremely large group of people who seemed to think it was ok for them and ALL of their many young children to treat the hot tub like a swimming pool, even kicking us while they played. Like I said, this is not a negative on the hotel, just an extremely unpleasant experience for us. Overall, another Sheraton that does not disappoint.

Stayed March 2013
Helpful?
1 Thank momof3BrookPark_Ohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chucg, Manager at Sheraton Suites Columbus, responded to this review, April 26, 2013
Thank you so much for staying with us during your visit to the city. Columbus is a great place for shopping and hotel is a great place to setup as base camp for a super shopping weekend. We hope you get a chance to come visit again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

531 reviews from our community

Traveler rating
    165
    221
    86
    34
    25
See reviews for
150
120
29
152
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
Pittsburgh, Pennsylvania
Level Contributor
85 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed February 19, 2013 via mobile

Very convenient to 270 North and 71 North, close to Polaris mall on surface streets, near US33. Lots of bars and dining of all types near enough to walk. Theaters across street. Pool is so-so, new club lounge is great. Front desk and restaurant staff (ESP Alex and Munzher) are excellent.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cgroger, Manager at Sheraton Suites Columbus, responded to this review, March 4, 2013
Dear Marke,
We are so glad to hear you enjoyed your trip to Columbus. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, Ohio
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed February 18, 2013

Last weekend we used our Starwood points to stay at the Sheraton Suites. THe room was great and so was the staff. I had called ahead of our arrival and asked them to check on a local resturant phone number. This enabled us to get our reservations on time. The only regret we had was eating their breakfast buffet. They had a room full of people and 1 girl working .It was pretty expensive and very sparse.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank eggwoman15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cgroger, Manager at Sheraton Suites Columbus, responded to this review, March 4, 2013
Dear eggwoman15,
Thank you for your kind comments regarding your recent stay. I’m so sorry we fell short of your expectations with regards to the breakfast buffet. I will share your comments with our food and beverage team so they can look into the issue you described and correct it. We appreciate you bringing this to our attention. If there is anything else we can do please feel free to let us know. We look forward to seeing you next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Indiana
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed February 10, 2013

This is a lovely hotel in a great location and the beds are to die for. With all that in mind we were so looking forward to staying here for our overnight getaway to Columbus. While driving there I searched for rates on Sheraton's website and found a rate we were very pleased with but since we were within five to ten minutes from the hotel we decided to just get our room at the front desk. Upon arrival we asked for a room and the rate they gave us was $14 higher than what we found online. When we asked him about this he said, "Sorry, that's all the computer shows me" (except his "sorry" was very flip as he looked over our heads -- he could have cared less). We said, "so we have to go outside on our iPad and reserve the room then come back in?" To which he said (quite bored by now) "Yep". I don't like rewarding bad behavior so we left and found somewhere else to stay and when I walked in there I was given the same great rate that I found online for their hotel. So if you want to stay here (and truly the rooms are wonderful) do yourself a favor and book online. Sad that face-to-face customer service has taken such a nosedive.

Room Tip: Be sure to book online.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Carol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cgroger, Manager at Sheraton Suites Columbus, responded to this review, March 4, 2013
Dear Carol W.
Thank you for your feedback. I am so sorry to hear about the experience you had with one of our associates. We have a very high standard for customer services and it appears we obviously fell short during your encounter. We would love to have you back to try us again. If there is anything we can do please let us know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Ridgeville, Ohio
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed February 5, 2013

Stayed here last summer in a king room. The hotel has a nice bar for drinks and is within walking distance of alot of dining options! We had a king room that had a seperate living room area with TV. The bathroom is connceted to both the bedroom and Living area. The hotel did help us find a taxi while in the area as well.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank d84martin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cgroger, Manager at Sheraton Suites Columbus, responded to this review, March 4, 2013
It was great to hear how much you enjoyed the hotel. We appreciate the nice comments. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cleveland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 27, 2013

The room was a beautiful suite with a huge king bed. Bedding and mattress were top notch. Two LG flat panel TV's. Clean and fresh room and common areas.. Staff was courteous and friendly. It's in an upscale area with many new hotels and restaurants. A couple things I didn't like: They charge for internet access in your room, although they do have several computers available for free in the lobby. The other thing I wasn't thrilled about was that there were probably 50 loud, screaming kids in the pool/ hot tub area that were totally unsupervised. Parents should be watching their own kids in there. We complained to the staff, but they wouldn't do anything. Other than that, it was a nice place that I would stay at again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank g04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cgroger, Manager at Sheraton Suites Columbus, responded to this review, January 30, 2013
Dear g04,
Thank you for your nice comments about the hotel. We look forward to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 20, 2013

I had the absolute best time at this hotel! Hotel was clean and the bed was so comfortable.
What made this hotel so wonderful was the staff. This was probably one of the friendliest hotels I have ever stayed at. Give much Love to Dan who drove us around in the shuttle bus and of course you must visit Sammy the bartender! I am already planning my next stay here ;)

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Debra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cgroger, Manager at Sheraton Suites Columbus, responded to this review, January 30, 2013
Dear Debra M,
We are so happy you enjoyed your stay. We will make sure the team members above are recognized for their dedication to great service! See you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Columbus hotels
0.1 mi away
Doubletree Hotel Columbus Worthington
0.3 mi away
Hyatt Place Columbus/Worthington
0.2 mi away
Homewood Suites by Hilton Columbus / Worthington
Show Prices
Show Prices
Show Prices
13.1 mi away
Country Inn & Suites By Carlson, Columbus Airport East
3.3 mi away
Homewood Suites by Hilton Columbus/Polaris
2.6 mi away
Candlewood Suites Polaris
Candlewood Suites Polaris
#59 of 142 in Columbus
4.0 of 5 bubbles 153 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Suites Columbus? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Suites Columbus

Property: Sheraton Suites Columbus
Address: 201 Hutchinson Ave, Columbus, OH 43235
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Business Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Suites Columbus 3.5*
Number of rooms: 261
Official Description (provided by the hotel):
The Sheraton Suites Columbus is close to Columbus International Airport, off Interstate 270 and Route 23, and attractions such as the #1 rated Columbus Zoo and Aquarium, COSI, and the Ohio Theatre. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Odigeo, Expedia, Agoda, Travelocity, Priceline and Starwood so you can book your Sheraton Suites Columbus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Suites Columbus Hotel Columbus
Sheraton Columbus Hotel
Columbus Sheraton
Sheraton Suites Columbus Ohio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing