Had no problems with the motel or the service. I needed a place near Riverside Methodist Hospital where my son was having an outpatient procedure that required a multi-day stay. The first floor room with a microwave and refrigerator was clean and comfortable. This being said NEVER NEVER book your hotel rooms through ROADSIDE AMERICA. I should have used Trip Advisor. I needed the room for 3 days and the first reservation I made only had the first 2 on it. I immediately canceled that reservation and rebooked for the 3 nights. My stay was fine but when I checked my credit card they had charged me for the first reservation plus a service fee of over 20 dollars. They did refund one nights stay but kept the rest plus charged me another service fee of over 20 dollars. They made about $120 in 5-7 minutes tops. I have tried to talk to them and the first lady was in India and the 2nd said she was in Mexico...ROADSIDE who? I am disputing these charges through my credit card company
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- Columbus Red Roof Inn
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