We were booked into a King, Superior room for 3 nights, arriving 8/6/11. The front desk was extremely dysfunctional. The woman checking people in seemed distracted, and maids kept coming to the desk with bins of dirty laundry and asking questions about scheduling. I called the hotel before we left home and the woman told me they would block a room at the rear of the hotel, away from the highway, to minimize noise since the rooms open to the outside and the parking lot. Check in time is 1 PM, but at 3 PM when we arrived, they were in no way ready to accept new guests. The room that was supposedly blocked for us was not available, and the only room offered was right next to the "lobby" - which is really just a small room with a counter - and facing the highway. Not what we wanted, and certainly not what we had been assured we would have. After looking at room 101, I returned to the front desk and cancelled our reservation. Even though it was late in the afternoon, it was raining, and we had no fall back position, there was NO way we were going to stay there. It is, quite frankly, a dump, and although we were looking for a budget hotel, we weren't that desperate. Stay away.
- Official Description (provided by the hotel):
- When you check in, check out the fantastic new amenities in our 100% non-smoking renovated rooms! The rooms at this non-smoking hotel feature a stylish design with spa-inspired bathrooms that have modern vessel sinks and rain flow shower heads. Our new rooms also offer granite counter tops, plush high-end bedding, modern design flooring, HD flat-screen TV, a USB charging station, and alarm clocks. This hotel offers free WiFi, microwave & refrigerator, iron & ironing board, hairdryer, and coffee-maker in all rooms. One well-behaved family pet per room is welcome. Located just 9.5 miles west from downtown Columbus and the Arena District, and 4 miles from downtown Hilliard, Red Roof Columbus-Hilliard is 100% smoke free, and conveniently located off of I-70 and is near many restaurants, shopping, and movie theaters. Located near the Franklin County Fairgrounds, German Village and The Ohio State University are just a short drive to the east. Also close by is Riverside Hospital, Doctors West, Nationwide Children's Hospital, Ohio Expo Center, and much more. The hotel is only 2.7 miles from Hollywood Casino! ... more less
- Reservation Options:
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- Also Known As:
- Red Roof Inn Columbus West Ohio
- Columbus Red Roof Inn