While the customer services staff was very friendly and attempted to help out as much as possible. There were some issues. The room was clean, however, paint was chipped and in some spots starting to come off. We ate dinner at the hotel our first night there and the server was nice but we had to wait very long to receive our food, despite very few people being in the dining area. The food looked (and tasted) like it had been sitting under a heat lamp for several hours. We asked for pickles and when they came, they looked dried out and not at all fresh. On Saturday morning we had to be at another hotel at 7:15am for a dance convention and were really happy about there being a shuttle. We arrived down in the lobby at 6:50 but at 7:10, the shuttle driver had still not arrived. We ended up having to walk/run the .5 mile distance in the freezing cold and fresh snow. Overall, not an excellent experience and definitely not what would be my expectation of the Holiday Inn.
- Official Description (provided by the hotel):
- Discover all that downtown Columbus has to offer at the convenient, comfortable Holiday Inn Columbus Downtown Capitol Square. You are at the heart of everything; shopping, dining, entertainment and the arts. You are within a short distance of German Village, Short North Arts District, The Arena District, the Greater Columbus Convention Center, Nationwide Arena, home of the Columbus Blue Jackets, and the new Huntington Park, home of the Columbus Clippers. We offer a complimentary airport shuttle to get you back and forth to John Glenn International Airport, just 8 miles away. The Capital building, Federal building, Grant Hospital, Children's Hospital, and Nationwide are all less than five minutes away. The hotel is ideally situated whether you are traveling on business or pleasure. The professional and friendly staff of this Columbus hotel is waiting to make your stay away from home as comfortable as possible. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, Travelocity, Orbitz, Priceline, Hotwire, HotelQuickly, Evoline ltd and getaroom.com so you can book your Holiday Inn Columbus Dwtn-Capitol Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Columbus Downtown Capital Square Hotel Columbus
- Columbus Holiday Inn
- Holiday Inn Columbus Dwtn-Capitol Square Ohio