I was in Columbus a week ago for work and stayed at the Hyatt Regency Columbus for five nights. First of all, I would recommend avoiding Columbus if you can. I had never been to there before, and was extremely disappointed with the "city". Columbus has been hit really hard with the recession and the city is bare, besides very angry homeless people (one walked up to us saying "I'm not going to rob you" while another yelled expletives at us). Walking around at 9:30PM you will find nobody else is out except you. We also had to deal with uncommonly obnoxious taxi drivers, I mean the worst I've seen anywhere, harassing us for paying with credit card after the concierge told us that all the taxis have to accept them.
The hotel itself has a nice lobby but the rooms and hallways are very dated. Our room was spacious besides the bathroom which was small. Our room was clean for the most part, but incredibly dusty! All surfaces toward the window were covered in dust. No fridge, 10$ a day for internet, and no flat screen TVs was disappointing. The bed was very comfortable. The power did go out one night we were there, which was a little scary, we called the front desk and they said they had no idea what happened. Took about an hour to come back. Beware there is no soundproofing of walls at all! I could hardly get to sleep a couple of nights. I am sure it wouldn't be so bad if there's not a convention going on at the time you are there like there was for us. We could here all the people walking by our room throughout the night.
I ordered room service multiple times while we stayed and it was really hit or miss. First of all, vegetarians beware your choices are limited. The pancakes were served with rotten, I mean wholly brown bananas, the Santa Fe salad was good, but sometimes served with brown avocado or no avocado at all. We ordered a cheese pizza once, looked delicious when it arrived but had pepperoni on it, so had to wait for a new one, which did not looked cooked when it arrived. The worst part of the room service was when a waiter brought in the food, broke a glass of ice water on the desk and spilled all over my things, then said "do you want me to clean it up?"...do you really have to ask?! Glass was all over the floor, water all over everything and he goes "I'll have housecleaning come". Had to wait 45 minutes for someone to come and all they did was sweep the carpet. So if you stay in room 739 beware of glass.
The staff was nice enough, but a lot of the employees behind the front desk looked like they hadn't hit puberty yet. They had a really hard time coming up with any recommendations for where to eat or go out. Some staff were nice, we left our bags on our last day for a couple of hours with the concierge since our plane left late. We were also able to do a late checkout for free.
The gym facility was alright. They provide towels and little cups of water and there's two TVs with remote controls to change the channels. There's three elipticals, a couple of treadmills and two bikes. I tried out two of the elipticals and both were busted. The bikes are nice though. Besides the machines they just have free weights. The pool is tiny.
If you stay here and are looking for places to eat, there's a place called Boston's that we found the last night that's really good, head toward the Arena District and you can't miss it. There's also a Buca di Beppo in the same direction. If you head north of the hotel you'll hit the "Short North" I think it was called, which is more college town like with a lot of bars open late. We liked Betty's.
- Official Description (provided by the hotel):
- 633 guest rooms, including 16 suites, and Hyatt business plan rooms... connected to the Greater Columbus Convention Center. 63,000 sq ft meeting space, including 15,500 sq ft ballroom and 32 meeting rooms. ... more less
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- Also Known As:
- Hyatt Regency Columbus Hotel Columbus
- Columbus Hyatt Regency
- Hyatt Columbus
- Hyatt Regency Columbus Ohio