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“Good Convention Room” 4 of 5 stars
Review of Crowne Plaza Columbus Downtown

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Crowne Plaza Columbus Downtown
3.5 of 5 Hotel   |   33 East Nationwide Blvd., Columbus, OH 43215   |  
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Ranked #41 of 142 Hotels in Columbus
Mansfield, Ohio
Level Contributor
202 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“Good Convention Room”
4 of 5 stars Reviewed July 17, 2014

We were in town for a very busy convention. Our room was small and in need of updating, but it was immaculately clean. Beds were comfortable and we found the hotel quiet. There is no breakfast. The pool is small and really not worth the time. The workout space is basic, a few machines and weights. However we were there for a room at night, being so busy all day with meetings and events. We found the staff super nice and helpful, no matter where we encountered them. We especially thought the valet staff who drove the courtesy shuttles to be helpful and kind. The location is great, right across from the convention center. If you are in search of a basic, clean and economical room, this is a great hotel.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank slrv61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review, July 22, 2014
Dear slrv61,

Thank you so much for staying at the Crowne Plaza for your recent trip to Columbus, Ohio. I am pleased to hear you enjoyed the staff, and that everyone was so helpful. We look forward to seeing you again!

Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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409 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Atlanta, GA
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed July 14, 2014 via mobile

The Crown Plaza is in a great location for sure! In the Arena district not far from North Market. Were able to park our car and leave it for three days. The employees of the hotel are great, the bar was ok, newly renovated but it was mouthing to write home about. The windows in this hotel are unusually small. All in all, decent place, neither great, nor awful.

Stayed July 2014, traveled as a couple
Helpful?
Thank Lisa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review, July 16, 2014
Dear Lisa V,

Thank you for staying at the Crowne Plaza for your recent trip to Columbus, Ohio. I am happy to hear the employees were so accommodating. Thank you for your feedback about the bar and windows. We hope to see you again.

Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Califon
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 12, 2014

Rooms here were large and very clean. Housekeeping was thorough and my hat is off to the Housekeeping supervisor, Maria who went above and beyond to make our stay pleasant after working very long hours in the convention center. Every employee we encountered was pleasant and exhibited a strong service mentality. That is what we should expect in a hotel, but maybe it is shocking to me because I am from NJ.

Room Tip: If you are on the front of the building, you face the convention center. At night there is no need t...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank vinoginoCalifon_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review, July 14, 2014
Dear vinoginoCalifon_NJ,

Thank you for staying at the Crowne Plaza for your recent trip to Columbus, Ohio. I am so happy to hear that you enjoyed your stay and the great service. Thank you for mentioning Maria, she is a great worker and we are lucky to have her.

Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
137 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 6, 2014 via mobile

In town for USA Fencing Nationals, I booked here for the second year in a row. The desk staff is very helpful and friendly. Rooms are large and very clean. Housekeeping even added extra coffee for the in-room coffee maker, at my request.
The hotel is across the street from the Convention Center and next to a stop on the free C-bus that runs from the North Arts District to German Village

Stayed July 2014
Helpful?
Thank Fencin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review, July 9, 2014
Dear Fencin,

Thank you for staying at the Crowne Plaza for the USA Fencing Nationals! I am happy to hear that you enjoyed your stay and liked the Cbus Circulator! We hope to see you again next year.

Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pottstown
Level Contributor
74 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 5, 2014 via mobile

We were in town for a convention and had no complaints about our accommodations. The room was clean, comfortable and had everything one needs including a refrigerator . We did not need the pricey valet service but did not know this until the end of our trip. They parked our car in the public parking lot and charged us double. We were able to walk to everything. The convention center was across the street. Restaurants were also next door or a short walk. Staff was not overly friendly but they were helpful when needed. We were given wrong information about the C bus running on the 4th of July . Oh ! the C bus is awesome and is another reason you would not need to move your car once it was parked.
Yes, I am a bit bugged about the valet service. Oh kudos to one person. I left something in the car and he walked me to the car and back so I could get it.

Stayed July 2014, traveled with family
Helpful?
Thank Arlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review, July 9, 2014
Dear Arlene M,

Thank you for staying at the Crowne Plaza for the recent convention in Columbus. I am happy to hear that you enjoyed your stay and liked the Cbus Circulator! Thank you for in the information in this review.

Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 2, 2014 via mobile

Stay at the Crown Plaza for a fencing tournament at the convention centre. It was a good stay! The convention centre was right across the street and was about a 10 min. walk to the hall we fenced in.
Showers were great, front desk were helpful & shuttle was a great bonus in getting groceries!

Stayed July 2014, traveled on business
Helpful?
Thank salleseguin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review, July 9, 2014
Dear Sallesguin,

Thank you for staying at the Crowne Plaza for your recent trip to Columbus. I am happy to hear that you enjoyed your stay. We hope to see you again next year!

Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth Meeting, Pennsylvania
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 24, 2014

I’m in Columbus at least once a year for a convention and business and have stayed at the Crowne Plaza before. It’s across the street from the convention center so you’re just a short stroll away from the exhibit hall as well as all the bars and restaurants on High street and the arena district. It’s tough to beat its location and the price is typically a bit more reasonable that the Hyatt that’s attached to the convention center.
It’s a very well run, professional hotel, the staff was very accommodating. I needed to call a few times to make some last minute changes/requests for the room and they people I spoke to at the hotel were really helpful. The staff at check-in was supper efficient and had me on my way to my room in just a few moments. We were there for a few days so I had the chance to interact with them again as well as the staff from the club lounge and they were always very accommodating.
The room and all the common areas were in great condition and well maintained and we found everything clean and tidy. The fixtures and furnishings in the rooms had a contemporary feel and everything seemed to be in great shape. The only detraction was that the halls and some of the common areas, especially the carpets felt a bit dated. It looks like it’s been a while since their last refresh and I don’t remember any major changes in all the years I’ve been going there.
I think the fact that it is primarily a convention hotel comes into play here. It’s probably got very consistent bookings and doesn’t need to rely on frequent updates. Don’t get me wrong, everything was really in great shape and we will almost certainly be back here again next year. If you’re in town for a convention or a sporting event this is probably the place for you.

Room Tip: I've slept on a number of floors and have never had any issues with noise from the traffic.
See more room tips
  • Stayed June 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank DanHanLan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review, July 9, 2014
Dear DanHanLan,

Thank you for staying at the Crowne Plaza for your recent trip to Columbus. I am happy to hear that the hotel is well run and the staff is accommodating. Thank you for the information in this review.

Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Columbus Downtown

Property: Crowne Plaza Columbus Downtown
Address: 33 East Nationwide Blvd., Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Columbus Downtown 3.5*
Number of rooms: 377
Official Description (provided by the hotel):
Conveniently located in the Arena District, the Crowne Plaza Hotel Columbus Downtown is attached to Nationwide Insurance and directly across the street from and attached to the Greater Columbus Convention Center. This upscale downtown Columbus hotel is within walking distance of the North Market and fashionable Short North Neighborhood all packed with unique shopping, dining, and nightlife. Nationwide Arena, home of the Columbus Blue Jackets and host to live performances year-round, and Huntington Park, home of the AAA Columbus Clippers, are just blocks away and are bordered by cobblestone streets lined with trendy restaurants and cafes. Our Hotel features a state of the art business center, coffee bar, and enjoy our tapas and wine menus at our Boulevard Bar. Take in a live concert at the LC Pavilion or sit back and enjoy a movie at the Studio Movie Grill. We are close to other Columbus destinations including the Museum of Art, COSI, Historic German Village, Victorian Village, and The Ohio State University. The Crowne Plaza Hotel Columbus Downtown provides a perfect setting for successful business meetings, memorable social gatherings, and exquisite wedding receptions. ... more   less 
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Also Known As:
Crowne Plaza Columbus Downtown Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus Downtown Ohio

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