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Hampton Inn & Suites Columbus Polaris
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Reviews (791)
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541
183
38
20
9
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All reviewsmary joroom was cleanpool and hot tubfront desk staffcolumbus polarisrestaurants and shoppingcomplimentary breakfastwould stay here againvery nice hotelconvenient locationfresh fruitthe hotel staffconference centergreat roomexcellent staythe breakfast areaoatmeal
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613 - 618 of 791 reviews
Reviewed July 23, 2013 via mobile

I really didn't expect this! I arrived in the middle of the night to find a friendly face, clean hotel and a great room; all for a super price. I'll be back next time I'm I'm the area. The location is convenient to most things in Columbus.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
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    • Service
Thank ericlduncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this reviewResponded July 25, 2013

We are so glad that you'll be back as our guest. I hope that you will always feel free to give us your valued feedback.
Take care,
Deedee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2013

I would rate this Hampton Inn as an average property.

Pros:
Great location very close to the Polaris shopping district.
Quiet- didn't hear noise from adjacent rooms or the hallway.
Comfy bed.
Lots of counter space in the bathroom.
Good breakfast.

Cons:
Room decor was kind of drab. Shower tile looked especially dated. Floral vine wallpaper in bathroom was not upscale-looking at all.
Mildew in one corner of tub/shower and in the corner where tub, wall and floor meet (commom places for mildew to form- shouldn't housekeeping be cleaning these spots with a shot of bleach or Tilex??)
Towels are THIN and ROUGH.
No towels on the shelf in workout room at 7 am...why weren't they prepared for the day??
Small workout room- only 2 treadmills, 1 eliptical, and 1 bike. And one of the treadmills was out of order. Temperature was warm, even though we adjusted the thermostat.
Debris on bottom of pool even though we went early in the morning.


Not a bad hotel by any means, but not worth the 4-5 stars most guests are giving it lately. Maybe my measuring stick is too strict???

  • Stayed: July 2013, traveled with family
    • Value
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Thank georgiamelissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this reviewResponded July 25, 2013

We truly appreciate your candid feedback from your most recent stay at our hotel. I can assure you that your comments have been reviewed by senior management. We are always looking for ways to improve our property and comments like yours help us identify areas that need improvements. We do apologize for falling short of your expectations during your stay and assure your concerns will be addressed. I do hope that you would reconsider staying with us in the future if your travels do bring you back to our area.

Take care,
Deedee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013

Very clean, staff helpful. Pool was great for grandson. Nice to be able to have nice breakfast without leaving the hotel. We were given directions to OSU by front desk. All employees were helpful when asked about locations for restaurants our first night.

  • Stayed: July 2013, traveled with family
    • Value
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Review collected in partnership with Hampton
Thank Cheryl F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this reviewResponded July 25, 2013

We are so glad you enjoyed your stay with us. Thank you so much for posting your feedback, we appreciate your comments. Hopefully you can come again to be our guest.
Take care,
Deedee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2013

Stayed at the Hampton Inn and Suites in Columbus Ohio and couldn't have asked for more. The staff was pleasant and courteous, the room, bedding, etc outstanding. Convenient location, tasty breakfast, it was overall a winner!

  • Stayed: July 2013, traveled with family
    • Value
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Review collected in partnership with Hampton
Thank KyBuckeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this reviewResponded July 19, 2013

Thank you for sharing your feedback here. We are so glad you enjoyed your stay with us. I hope that you can come back soon!
Take care,
Deedee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
1
Reviewed July 18, 2013

For me, sleep is the ultimate requirement for an enjoyable stay, which we received at the Columbus Hampton! Our room was quiet and the bed perfect. The staff were friendly and helpful and the continental breakfast had lots of choices. We were impressed with the Fitness room and felt the choices of equipment was perfect. We would definitely stay again and recommend this hotel. We encountered one very small problem and received the 100% guarantee. A company that stands behind its word is truly remarkable. Thank you.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this reviewResponded July 19, 2013

We appreciate your feedback. We hope that you will choose to be our guest again very soon.
Take Care,
Deedee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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