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“Good Food, Efficient Service”
Review of El Acapulco

El Acapulco
Ranked #1,220 of 2,253 Restaurants in Columbus
Cuisines: Mexican
Restaurant details
Xenia, Ohio
Level 6 Contributor
152 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
“Good Food, Efficient Service”
Reviewed May 29, 2012

The food was good, and the service was fast. The greeter and server weren't especially friendly, but they were efficient. The food was slightly more expensive than the similar dishes from similar restaurants closer to home, and of about the same quality.

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Pete V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 reviews from our community

Visitor rating
    13
    32
    14
    6
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
Omaha, Nebraska
Level 6 Contributor
306 reviews
243 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Not quite authentic but good!”
Reviewed May 21, 2012

We didn't have to wait for our food very long. We ordered our food and received some recommendations for our choices. I thought it might be authentic because of the name but, oh no! No worries, it's still good!

Visited May 2012
Helpful?
Thank luckeycharm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“so-so tex-mex”
Reviewed May 13, 2012

had the beef quesadilla - beef was more like pot roast, but it was OK.... the nachos had ground beef with runny white cheese - don't plan to return. the chips & red sauce were decent..

Visited April 2012
Helpful?
Thank Kendra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio, USA
Level 5 Contributor
48 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“TOTALLY DISAPPOINTED...AGAIN!! Cold Food, Worst Service, Highest Prices, YOU PAY FOR HOT SAUCE!!!!”
Reviewed February 16, 2012

We were so disappointed when my husband, children and friends of ours, re-visited El Acapulco for Valentine's day. Granted, it was busy, HOWEVER, that's no excuse for the poor service and food we received.

Two years ago, we took a hiatus from El Acapulco, which, by the way, is in our neighborhood and we were considered "regulars." When we reluctantly returned (b/c all other restaurants in the Polaris area were full for the holiday), we were not greeted. Also, It took 15 minutes for someone to take our drink order, and when she returned (the short, non-manager "waitress"), she forgot 2 out of our 6 drinks! She rushed off and returned 15 minutes LATER to take our order, HOWEVER (again), it took almost an hour to get our food! ARE YOU KIDDING ME?

THIS PLACE STAYS ALIVE BY THE HOTELS WITHIN WALKING DISTANCE. DRIVE 5 MINUTES FURTHER TO VISIT EL VAQUERO (RIGHT OFF OF SANCUS) AND BE TREATED WELL, RECEIVE HOT FOOD, (FREE HOT SAUCE!) AND A GREAT WAITSTAFF!

This place is not that big, and as typical mexican joints, has a million servers on staff. Even the manager blew off our family when we asked for refills and when we didn't get our check and no one checked on our food quality, (which was cold and slimy).

Lastly, with four adults and two children, the waitress added an automatic gratuity. (So our table paid over $10 tip for the worst service we've ever received) Ugh! This place has multiple locations, including one at Polaris and in Delaware, so BEWARE! You'll receive the same issues at each location...TRUST ME...I know!

  • Visited February 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lnealjenkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Level 6 Contributor
275 reviews
195 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“Good lunch menu”
Reviewed February 6, 2012

I had the Speedy gonzales it was quite good you get a taco and a tamale both were very good also rice is on the side. the service was very fast which is great when you are on a lunch break

  • Visited February 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank leon039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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