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“Stay here once a year. Always great!”

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Residence Inn Columbus Downtown
Ranked #31 of 143 Hotels in Columbus
Certificate of Excellence
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Stay here once a year. Always great!”
Reviewed May 20, 2013 via mobile

I'm a platinum member of Marriott rewards, I stay 130 to 160 days a year at hotels. This Residence Inn does it right. They upgrade me consistently, but I can tell they take good care of casual travelers too. Location is convenient to good night life and good wekend events. I will stay here again.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bheckman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review, June 5, 2013
bheckman,
Thank you for taking the time to share you experience with us at Residence Inn Columbus Downtown. We appreciate your patronage and kind comments about our hotel, excellent service and convenient location. We look forward to seeing you again soon. Thank you again for writing.

Sincerely,
Robert Kennedy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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345 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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  • German first
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  • Any
English first
Arcade, New York
Level 4 Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 8, 2013

This great old building used to be a bank. The breakfast buffet was set up in the old vault. The door with the locking system was still in place. Each room was set up with a kitchenette. The rooms were very clean, the bed was comfortable and the shower was hot. Would be the perfect place if someone needed a place to stay for awhile. Would recommend to all.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review, May 22, 2013
Patricia P,
Thank you for your review and high recommendations of our great hotel to future travelers. We appreciate you choosing to stay with us at Residence Inn Columbus Downtown, and we’re glad you liked our unique and wonderful hotel. I’m pleased to hear you found the accommodations clean and comfortable and perfect for your travels. Thank you again for writing. We hope you’ll have an opportunity to visit us again soon.

Sincerely,
Robert Kennedy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, Ohio
Level 5 Contributor
77 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed May 6, 2013

Great place to stay!!! The facility is very cool....it is an old bank that was remodeled into a hotel. The old archictecture still exists in the lobby...very grand to say the least. The staff was very welcoming. We had two small issues ( an old outdated gift card and we got stuck in a neighboring parking deck because of an equipment malfunction). The staff came through in a big way on both and helped us out of a pickle. It would have been easy for them to turn their back on both problems...but they did not and assisted with a smile. Service like that is uncommon today.
Breakfast in an old bank vault was very cool. Food was top notch for a hotel breakfast. Great lounge/bar area at the hotel.
I was In town for a volleyball tourney at the convention center. Easy walk there and back.
Next year, I will not need to search for accomodations for the tournament...I will book again with no hesitation.
Great job!!!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank obxer123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review, May 17, 2013
obxer123,
Thank you for taking a moment to share your experience with us at Residence Inn Columbus Downtown. We appreciate you choosing to stay with us while in town for a volleyball tournament, and we’re glad you enjoyed your stay. I’m pleased to hear our friendly staff provided you with excellent service and helped resolve the issues you encountered during your visit. We’re happy to have had you as our guest and we look forward to seeing you again next year. Thank you again for writing and sharing your high recommendations of our great hotel.

Sincerely,
Robert Kennedy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level 6 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 16, 2013

Great downtown location in a renovated bank building. Very clean and comfortable room. Excellent laundry facilities and solid breakfast offering. Valet parking was easy to deal with and the attendants were excellent. Gym is tiny, but they have priveleges at a full-service gym about a block away.

Room Tip: We were on the 7th floor which was fine and quiet. Laundry is on the 5th floor, and that floor had e...
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank redheadjeanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review, April 26, 2013
redheadjeanne,
Thank you for taking the time to write a review about your experience with us at Residence Inn. It's great to know that you enjoyed our clean and comfortable rooms, and received excellent service from our valet attendants. Please plan to visit us again the next time you travel to Columbus. Thank you again for writing.

Sincerely,
Robert Kennedy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Level 6 Contributor
122 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed April 12, 2013

Being from Columbus this was probably my first time staying at a hotel in town and I was pleasantly surprised. While the rooms are the standard Residence Inn suites you'll find anywhere, because this building was a bank back in the early 1900s, the lobby has a really unique vibe. I also appreciated that the breakfast was included and featured lots of options. The main problem that kept me from giving 5 stars was the housekeeping. Although the rooms were clean, the first day of our stay the housekeeper obviously only made the bed and cleaned nothing else. The second day they didn't even com at all. Also, when we used a single spoon fro the kitchen, rather than wash it individually they ran a single spoon through the dishwasher. While this may just be protocol, I find it extremely wasteful, especially when Marriott is trying to conserve water by encouraging the reuse of towels/sheets. Finally, I would recommend forgoing the $20/day valet as you can park on the street overnight for free. Overall a great stay and I would definitely recommend for anyone who wants to be close to all of the downtown/Short North/Campus activities.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cancemini4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review, April 26, 2013
cancemini4,
Thank you for sharing your experience with us at the Residence Inn. I’m pleased to hear we exceeded your expectations and you enjoyed your stay and our unique lobby. I appreciate your feedback and apologize for the areas that we fell short to meet your expectations with housekeeping. I will be sure to share this review with our staff so we can improve our guest experience. Thank you for your recommendations of our great hotel to future travelers. We hope you’ll have another opportunity to stay with us again. Thank you again for writing.

Sincerely,
Robert Kennedy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgantown, West Virginia, United States
Level 5 Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 8, 2013

Absolutely wonderful night's stay at the Residence Inn. The old bank it had once been gave the lobby a very different and more elegant feel to it. We stayed only one evening as my girlfriend and I were in town for a concert at the nearby Nationwide Arena. Which might I add is only a short 10-15 minute walk to from the hotel. The hotel staff was very kind and courteous and even gave us great advice on where to grab a late dinner which turned out to be delicious. The room itself was a very nice and clean suite on the 8th floor. The amenities were exactly as described on the website and would be wonderful for an extended stay or a business trip. I would highly recommend this hotel for anyone staying in the downtown Columbus area. Oh and one last thing the best part might have been that through Priceline's Name Your Own Price service I booked this hotel room for way below the average rate.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Drew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review, April 17, 2013
Drew S,
Thank you for taking a moment to write a review about your stay with us at the Residence Inn. We appreciate you choosing to stay with us while in town. I hope you and your girlfriend had a wonderful time at the concert! It’s great to hear that you enjoyed your stay with us and the wonderful amenities that we’re proud to offer our guests. Thank you kindly for your high recommendations and for letting future travelers know of our great hotel and excellent staff. Please visit us again soon. Thank you again for writing.

Sincerely,
Robert Kennedy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 4 Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 28, 2013

Stayed here for a week on business. Decent downtown location. The building appears to be a converted bank (the breakfast buffet is in the vault) and the suites are all nicely updated. My room had a seperate living room with a work desk and a kitchen. There was a TV in the living room and in the bedroom which was quite nice. Bathroom was clean with a nice shower that had multiple shower heads.

Free hot breakfast buffet included a waffle maker, but the one short coming was a lack of fresh fruit.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renee B, General Manager at Residence Inn Columbus Downtown, responded to this review, April 3, 2013
Tim C,
Thank you for taking the time to write a review on your stay with us at Residence Inn Columbus Downtown. We appreciate you choosing our hotel while on business. I’m happy to know our guest rooms met your expectations and I appreciate your feedback on the breakfast selections. Thank you again for writing. We hope you’ll visit us again soon!


Sincerely,
Robert Kennedy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Columbus Downtown

Property: Residence Inn Columbus Downtown
Address: 36 E Gay St, Columbus, OH 43215-3108
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#11 Romantic Hotel in Columbus
#20 Family Hotel in Columbus
#25 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Columbus Downtown 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Residence Inn Columbus Downtown hotel offers contemporary all-suite accommodations in the exquisitely renovated Historic Buckeye Building. This high-rise hotel in Downtown Columbus will impress you from the moment you arrive with the lobby's soaring 40-foot ceiling. Specializing in extended-stays, our Columbus hotel features newly renovated, spacious suites with fully equipped kitchens, living and work areas, luxury bedding and free Wi-Fi. In the morning, indulge in a variety of healthy and hearty favorites from our complimentary hot breakfast buffet. During downtime, work up a sweat in our state-of-the-art fitness center featuring free weights and cardio equipment with TV screens. ... more   less 
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Also Known As:
Residence Inn Columbus Downtown Hotel Columbus
Columbus Residence Inn
Residence Inn Columbus Downtown Ohio

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