We booked a king non-smoking. When we checked in at 3 pm, they claimed to only have a smoking room. We asked for ANY non-smoking room, they simply said "we're booked." At 3 pm, they surely had another room, but (I'm guessing) since we used a discounted internet program, they chose US to compromise with. The smoke smell in the room was AWLFUL! They insisted that their "machines" cleaned the room of the smell. We did enjoy the warm pool; the hot tub (about 106 degrees) was too hot for most of us to enjoy for very long. IF THEY'RE NOT BOOKED, you should have a nice enough stay: we just had no indication they were full nor would not honor our room request.
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- Also Known As:
- Best Western Columbus
- Best Western Hotel Columbus
- Columbus Best Western
- Best Western Suites Columbus, Ohio