I found this hotel through Priceline, and booked a room due to the cost, the location, and the amenities that were offered (I have 3 small children, so the pool, refrigerator and microwave were a plus!). Check in was quick and easy, however when we arrived at our non-smoking room on the 2nd floor I was upset to find mold and mildew growing above the shower. We spoke to the hotel front desk and were given another room on the 1st floor near the pool. This room had a strange odor and after 1 night in the room we asked to switch rooms. As it turned out, the 2nd room they gave us was a smoking room, which contributed to the smell. Our third room on the 2nd floor was clean, odorless, and very comfortable (and non-smoking as we had originally requested). The staff at the hotel were very friendly and accommodating. We made use of the pool and hot tub. My kids loved the pool, however it was over chlorinated and caused a lot of pain to their eyes. The pool room also was very warm. They could do with more ventilation in that area. The complementary breakfast was perfect for my family and had several choices. We visit the Hilliard area every summer, and despite the initial problems with the rooms, I would stay here again.
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- Also Known As:
- Best Western Columbus
- Columbus Best Western
- Best Western Hotel Columbus
- Best Western Suites Columbus, Ohio