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“Unexpected Pleasure Stay” 5 of 5 stars
Review of Hampton Inn & Suites Columbus-Easton Area

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Hampton Inn & Suites Columbus-Easton Area
Ranked #15 of 141 Hotels in Columbus
Certificate of Excellence
somerset, United States
1 review
“Unexpected Pleasure Stay”
5 of 5 stars Reviewed September 19, 2013

After hearing my flight home had been cancelled I decided to call Hampton Inn(columbus easton location) I had a wonderful experience ..the customer service was great, from the shuttle service offered to and from the fabulous Easton Town Center shopping to the complimentary breakfast ..also the hotel was so nice and very clean ..I had never stayed at a Hampton Inn before and I certainly will again after staying at the Hampton Inn in Columbus Ohio..I was extremely pleased

  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Mia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian B, General Manager at Hampton Inn & Suites Columbus-Easton Area, responded to this review, October 11, 2013
Dear valued guest, thank you for taking the time to share your positive experiences at our hotel with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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521 reviews from our community

Traveler rating
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    130
    49
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
Rutland, United States
1 review
2 of 5 stars Reviewed September 18, 2013

The hotel was nice however; the staff was unwilling to help with the needs of my terminally ill son. I requested a room with microwave and fridge and was refused because I paid online. My room was located on the second floor above the main entrance and my view from the window consisted of concrete wall. The continental breakfast was hot and plentiful. There was a great variety to chose from.

  • Stayed September 2013, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Michele B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian B, General Manager at Hampton Inn & Suites Columbus-Easton Area, responded to this review, September 19, 2013
I appreciate your review of your recent stay at our hotel. I thank you so much for selecting our hotel for your recent stay. I understand from your review that you had a bad experience with our staff members and that we were not more accommodating to the needs of your son. I truly apologize if we did not provide you with good customer service. Our main priority is for all our guests to feel like they are being well attended and I can assure you that your comments will be taken into consideration to improve our future guests’ experience.

Again, I sincerely apologize for any inconvenience you and your family went through and would be more than happy to discuss this in further detail with you. Your satisfaction is our main concern and I make myself available for any questions you should have.

Sincerely,
Brian B
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pewaukee, United States
1 review
5 of 5 stars Reviewed September 13, 2013

Booked a group here for my daughter's wedding and was very pleased with the hotel and the service. Front desk staff was very friendly and efficient. Our guests were well treated and made several positive comments about the hotel. Was proud to have chosen this hotel for the group.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Juliana J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian B, General Manager at Hampton Inn & Suites Columbus-Easton Area, responded to this review, October 11, 2013
Dear valued guest, thank you for taking the time to share your positive experiences at our hotel with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Foxboro, Massachusetts
Level Contributor
63 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 9, 2013

stayed there over Labor Day weekend 2013. Staff was very cordial. Rooms was nice size. Lots of towels and extra pillows. Comfy beds. Nice hot breakfast. Very convenient to get to on and off the highway. situated in a major shopping area, plenty to eat or shop right nearby. including a 30 screen theater and a bowling alley. priced right for the area and considering it was a holiday weekend. was originally looking at staying in Polaris. very happy I chose Easton instead

Room Tip: lots to do with kids in the area, not necessarily at the hotel.
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank smalltalker65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian B, General Manager at Hampton Inn & Suites Columbus-Easton Area, responded to this review, October 11, 2013
Dear valued guest, thank you for taking the time to share your positive experiences at our hotel with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Martinsville, Indiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 9, 2013

Nice location near Easton Mall with lots of area shopping. It's a newer version of the typical Hampton Inn. Easy to get to with predictably nice rooms with good service and the internet worked well. Predictably boring breakfast.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank LoveToTrekAndTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian B, General Manager at Hampton Inn & Suites Columbus-Easton Area, responded to this review, October 11, 2013
Dear valued guest, thank you for taking the time to share your experiences at our hotel with us.
We at take a great deal of pride in meeting our customer’s expectations and are disappointed anytime we fall short of that goal. Your input and concerns are appreciated.

Again, thank you for taking the time to bring this matter to our attention. We value your business and will continue to work hard to exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san diego, United States
2 reviews
5 of 5 stars Reviewed September 1, 2013

A frequent visitor to the Easton area of Ohio, I have stayed in several of the area hotels. Hampton, in my opinion, is the best without breaking a reasonable budget. The room was immaculate, bedding clean and fresh, not a spot in the bathroom, the gym was much nicer than most chain hotel gyms, and breakfast was a pleasant surprise with tremendous variety and healthy choices.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Patti W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian B, General Manager at Hampton Inn & Suites Columbus-Easton Area, responded to this review, October 11, 2013
Dear valued guest, thank you for taking the time to share your positive experiences at our hotel with us. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Ohio, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 29, 2013

This Hampton Inn is exceptional - being located just a few minutes from Columbus and the airport with great shopping and nearby restaurants. The Inn itself is very clean with a wonderful staff who will go out of their way to make your stay comfortable. The rooms are clean and quiet. We've stayed at a lot of Hamptons - and this one is at the top of the list.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian B, General Manager at Hampton Inn & Suites Columbus-Easton Area, responded to this review, October 11, 2013
Dear valued guest, thank you for taking the time to share your positive experiences at our hotel with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Columbus-Easton Area

Property: Hampton Inn & Suites Columbus-Easton Area
Address: 4150 Stelzer Rd, Columbus, OH 43230-4169
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Columbus
#13 Romantic Hotel in Columbus
#15 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Columbus-Easton Area 2.5*
Number of rooms: 145
Official Description (provided by the hotel):
The Hampton Inn & Suites Columbus-Easton Area hotel sits a few steps away from Easton Town Center, which offers some of the best dining, shopping and nightlife in Columbus, Ohio. Amenities included in your rate are our free hot breakfast, wireless internet access, an in-room coffee maker, and access to our 24-hour business center, as well as a free shuttle to Easton Town Center and any locations in a 5-mile radius of the hotel. You'll find Columbus has a lot to offer. Visit the Columbus Zoo and Aquarium, just 17 miles away. Cheer on the NHL Blue Jackets at Nationwide Arena or spend the day at the Center of Science and Industry. If you're unfamiliar with the area, our staff will be happy to suggest things to do near Easton Town Center. After a day of sightseeing and shopping, return to your room in our Easton area hotel and slip into your clean and fresh Hampton bed(R) for a good night's sleep. ... more   less 
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Also Known As:
Hampton Inn And Suites Columbus-Easton
Hampton Inn & Suites Columbus-Easton Hotel Columbus
Hampton Inn Columbus
Columbus Hampton Inn
Hampton Inn & Suites Columbus-Easton Area Ohio

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