We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Candlewood Suites Polaris
Nearby Hotels
$197
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
$123
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$129
Expedia.com
View Deal
  • Free Wifi
  • Restaurant
$144
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$166
$144
Booking.com
View Deal
  • Pool
  • Restaurant
$308
$258
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
$119
Booking.com
View Deal
  • Restaurant
  • Room Service
Best Western Suites(Columbus)(Great Value!)
$107
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$93
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$149
Hampton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Reviews (171)
Filter reviews
171 results
Traveler rating
75
40
30
18
8
Traveler type
Time of year
LanguageAll languages
75
40
30
18
8
Show reviews that mention
All reviewsmini storefront deskquaker steak and lubepool area was cleanfluffy towelsroom was cleandesk personthe columbus zooan upgraderestaurants and shoppingcolumbus areahome away from homewe've stayeddefinitely stay here againcomplimentary breakfastpolariskitchenette
FilterAll languages
Updating list...
162 - 167 of 171 reviews
Reviewed February 19, 2010

we waited for 15 mins. to check in noone at desk even used in lobby phone for assistance but noone came. We have stayed here twice and both times chargered me double on my credit card. the rooms are average but cant get over being charged twice an having to call each time to make it right. so save your reciepts.

  • Stayed: February 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tytyOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mica B, General Manager at Candlewood Suites Polaris, responded to this reviewResponded April 2, 2014

Thank you for leaving a review of our property! We would like to inform you, we are under new management and invite you back to the property to see what’s new! We hope you like the changes and will let us know!

Best Regards,

Mica

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2009

The hotel is clean, the staff friendly and helpful. The big downside is that the hotel is very noisy. Lots of sound from the hallway.

  • Stayed: November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank debsaccount
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mica B, General Manager at Candlewood Suites Polaris, responded to this reviewResponded April 2, 2014

Thank you for leaving a review of our property! We would like to inform you, we are under new management and invite you back to the property to see what’s new! We hope you like the changes and will let us know!

Best Regards,

Mica

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2009

Well, it is located across the Polaris Fashion Mall and it is surrounded by lots of restaurants. So location-wise, not too bad.

The hotel is nice and clean, so can't say more than that since we were just transiting for one night only. The room has microwave, electric stove, so the place is big enough to have small family.

Overall, it's a good clean nice place.

  • Stayed: July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank nicholasdamian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mica B, General Manager at Candlewood Suites Polaris, responded to this reviewResponded April 2, 2014

Thank you for leaving a review of our property! We would like to inform you, we are under new management and invite you back to the property to see what’s new! We hope you like the changes and will let us know!

Best Regards,

Mica

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2008

After staying at the noisy neighbor next door -- Extended Stay Suites -- the Candlewood was an upgrade. It was slightly less expensive (about $90/nite), very clean, and much quieter.

The front desk person was very nice and helpful, and mentioned how much she enjoyed working there after having worked at large corporate hotels. She mentioned that it was a franchise and that the owner was local and very involved. They put me in a handicap room, which I always find a little creepy since things are designed for someone in a wheelchair and it gives me the sense of a hospital room. The exercise room was next door and though some guy was giving the treadmill the old what-for, I could not hear it at all. What I could hear, however, were people traversing the stairwell, which created an unpleasant thudding. The room was clean and tidy, smelled good, and was obviously well kept. The hotel has a pool, exercise room, business office, and the rooms had a full kitchenette, fridge, etc, (which I find largely useless but appreciate the thought). They also have a smattering of gas grills outside for the stripe of folk who get such a hankering while they're in a hotel setting. A surprising bonus is that the pillows are polyester filled and firm, a splendid surprise in a day when all hotels seem to believe people demand mushy down pillows, which I and everyone I know loathe. In fact, a little sign on the bed touts that you can request any of three kinds of pillows if you do not like the stock offering. The one amenity I have come to count on which the Candlewood does not have is a complimentary breakfast. This is a somewhat odd omission for this type of hotel and not in keeping with offerings of its competition. A coffee pot is in the room, however, and for the first time in my experience, there was a generous supply of creamer.

The surrounding area is safe and replete with well heeled, college-educated types who frequent the sprawling Polaris fashion mall across the road. There is a veritable nightmare of chain restaurants, big box stores, and strip malls in the immediate vicinity; convenient but nightmarish all the same.

This hotel is a very good choice and I would recommend it to any business traveler or family who needs to stay in the Polaris area of Columbus.

  • Stayed: November 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
1  Thank HonkHonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mica B, General Manager at Candlewood Suites Polaris, responded to this reviewResponded April 2, 2014

Thank you for leaving a review of our property! We would like to inform you, we are under new management and invite you back to the property to see what’s new! We hope you like the changes and will let us know!

Best Regards,

Mica

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2007

We stayed at the Candlewood during a weekend shopping trip. The location is perfect, right across from the Polaris mall. Room was clean and comfy, with nice amenities.

  • Stayed: October 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Thank Cait A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mica B, General Manager at Candlewood Suites Polaris, responded to this reviewResponded April 2, 2014

Thank you for leaving a review of our property! We would like to inform you, we are under new management and invite you back to the property to see what’s new! We hope you like the changes and will let us know!

Best Regards,

Mica

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews