I have always liked this chain and reviewed it well previously, but I had a not so great experience recently. One of our party was pregnant and the seater sat us at a table rather than a booth which was not very thoughtful. We also had a small but noisy toddler and even though the whole restaurant was nearly empty, she tried to seat us right next to the only quiet group in the place, which didn't give much thought to them. She took a while to get a high chair for the toddler and when she did bring it, she didn't put it in the correct place, but expected us to move the chairs around to accommodate it!
We ordered our drinks but we all started to taste a plastic-like flavor which it appeared was coming from the plastic straws!
Someone had ordered a side of fries which arrived 20 minutes before their main. By the time the mains arrived, they had gone cold.
The food itself was not very nicely cooked.
On our way out, we were trying to push the baby through the now-crowded restaurant, and a waitress stood right in front of us blocking the way out. When she finally noticed us, she made a rude face, rather than being polite and helpful;
Altogether, I was really shocked at the bad experience we had here, and we won't be visiting again.
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