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“Ok hotel in good area”

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Hilton Garden Inn Columbus/Polaris
Ranked #24 of 145 Hotels in Columbus
Reviewed October 14, 2013

The hotel itself was ok. We stayed for a wedding and the shuttle couldn't accommodate all of the hotel guests so we ended up driving anyways. The room should face included breakfast but wasn't for us. The room was clean and pool was nice.

  • Stayed: June 2013
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Thank skategirl128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 14, 2013

Bed was the worst I have sleep on in a long time. They had a sign that said the bed had a knob to adjust firmness but ours did not, and my friends did but the knob was broken. If you stay be sure and check your bed first.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2013

This hotel is an excellent choice if stayiing the in Columbus, OH area. Everything was great from the front desk staff to the room itself. The bed was so comfortable my wife wanted to take the matress home with us. The room itself was very nice, spacious, clean and kept up-to-date with amenities. We would definitely stay here on another trip to the East Coast. There is no continental breakfast included with the rate we got as AARP members but you can order breakfast at a reasonable rate.

  • Stayed: September 2013, traveled as a couple
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Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2013

Did not get the adjustable bed I requested and thought I was getting. Tried to move to another room with the bed, but A/C was broken. Fridge needed to be fixed. No ice on our floor. Broken faucet in bathroom. Unconcerned staff. Nice and quiet; convenient location. Not what I expected for what I paid.

  • Stayed: September 2013, traveled solo
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Review collected in partnership with Hilton Garden Inn
1  Thank Hali G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

It was the nicest and cleanest hotel that I have ever stayed in......aside from 5 stars I have stayed in overseas. I would definitely stay here again, and plan too when Spring rolls around!! Hope they have rooms available.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI Columbus P, Front Office Manager at Hilton Garden Inn Columbus/Polaris, responded to this reviewResponded November 22, 2013

Thank you so much for the kind words regarding our hotel! Our housekeeping staff takes great pride in the cleanliness of our rooms. I will be sure they are recognized for their tremendous effort. We would be happy to accommodate you again this coming spring!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2013

According to the standards of the Hilton Garden Inn. Good service overall. On the minus side, the breakfast offer was not that extensive. On the plus side the rooms are big enough and comfortable. Good situation with plenty of commerce around for leisure times, which compensates for not having any restaurant room service .

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Ivan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

Our hockey team stayed at this hotel in mid-September. The staff and sales coordinator were wonderful. They went out of their way to make our stay as comfortable and convenient as possible. In addition, the hotel was clean and the breakfast was outstanding!

  • Stayed: September 2013, traveled with family
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Thank Robyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Columbus/Polaris

Address: 8535 Lyra Drive, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Columbus
#10 Family Hotel in Columbus
#18 Business Hotel in Columbus
Price Range: $109 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Columbus/Polaris 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Polaris
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus/Polaris Ohio

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