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“Nicest Hotel in Columbus.......Hands Down!!”

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Hilton Garden Inn Columbus/Polaris
Ranked #26 of 143 Hotels in Columbus
Winfield, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nicest Hotel in Columbus.......Hands Down!!”
Reviewed October 1, 2013

It was the nicest and cleanest hotel that I have ever stayed in......aside from 5 stars I have stayed in overseas. I would definitely stay here again, and plan too when Spring rolls around!! Hope they have rooms available.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI Columbus P, Front Office Manager at Hilton Garden Inn Columbus/Polaris, responded to this review, November 22, 2013
Thank you so much for the kind words regarding our hotel! Our housekeeping staff takes great pride in the cleanliness of our rooms. I will be sure they are recognized for their tremendous effort. We would be happy to accommodate you again this coming spring!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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583 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Wachtebeke, Belgium
1 review
Reviewed September 29, 2013

According to the standards of the Hilton Garden Inn. Good service overall. On the minus side, the breakfast offer was not that extensive. On the plus side the rooms are big enough and comfortable. Good situation with plenty of commerce around for leisure times, which compensates for not having any restaurant room service .

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ivan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 29, 2013

Our hockey team stayed at this hotel in mid-September. The staff and sales coordinator were wonderful. They went out of their way to make our stay as comfortable and convenient as possible. In addition, the hotel was clean and the breakfast was outstanding!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Robyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland,OH
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 25, 2013

Air conditioning in room was broken. No maintenance persons on an OSU game Saturday. No free coffee. No free breakfast. Person who checked us in said with disdain, "you are using your reward points?" as though we were "less than" for doing so. Towel rack in room broken. Very disappointing stay. Next time I will go to a Holiday Inn Express.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank revnancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alliance, Ohio
Level 5 Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 18, 2013

My husband and I stayed 3 nights at this hotel. They were so helpful with directions to downtown Columbus. When you enter the lobby (we came in at 6PM). They had pots of hot coffee, tazo tea bags
and fresh cookies. The housekeeping department cleaned the room everyday so nice and this hotel
is a 4 minute walk to shopping at Polaris, Lone Star restaurant, and across the street from Quaker State and Lube. The room had dark drapes and your key admitted you to the fitness center (small but good), swimming pool indoors, hot tub, and a computer and free printer. The price was reasonable. I recommend this place.

Room Tip: becareful though across the street is another Hilton
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank kathie l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thornville, United States
1 review
Reviewed September 17, 2013

I enjoyed the hilton Garden location and availabitilty it was much more reasonoable than other hotels in the area for the price. I enjoyed the complimentary coffee in the lobby and the friendliness of the staff.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Luann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, United States
1 review
Reviewed September 13, 2013

The Mattress was older than dirt and felt like a stone. The breakfast was ok - nothing special and the staff at breakfast was not as friendly as the rest of the hotel staff. I have stayed at other Hilton Garden Inn's in the Columbus area that had much more upgraded facilities. The breakfast was scrambled "eggs" and limp bacon with crap biscuits and sausage gravy - what happened to the omelets that most of the other places have??? I missed the good choices.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Linda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Columbus/Polaris

Property: Hilton Garden Inn Columbus/Polaris
Address: 8535 Lyra Drive, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Columbus
#10 Romantic Hotel in Columbus
#18 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Columbus/Polaris 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Polaris
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus/Polaris Ohio

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