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“Hilton Gsrdeen Inn Columbus Polaris” 4 of 5 bubbles
Review of Hilton Garden Inn Columbus/Polaris

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Hilton Garden Inn Columbus/Polaris
Ranked #30 of 142 Hotels in Columbus
Certificate of Excellence
Lexington, United States
1 review
“Hilton Gsrdeen Inn Columbus Polaris”
4 of 5 bubbles Reviewed May 25, 2013

Overall very good, however cookies and coffee not readily available. Hotel did have cleaning staff com e in at 800 am to clean room. I was just getting out of shower. Was a little early to clean the room.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Vincent K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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505 reviews from our community

Traveler rating
    256
    142
    62
    31
    14
See reviews for
150
119
27
155
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Mentor, United States
2 reviews
5 of 5 bubbles Reviewed May 20, 2013

The front desk staff at check in was extremely helpful. I mistakenly booked the wrong date on the Hilton web site. The was a prepaid reservation, so when I showed the gentleman working the front desk he was able to search around and find that I booked on the wrong day. He was able to move my credit to the night we needed and was very pleasant during the whole process. Wish I could remember his name so he could get credit, the one thing I do remember is he was wearing a walking boot, so he must have had some type of foot or ankle issue. He really made a honest mistake I made a complete non issue. I don't think this would be the same experience every place else.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed May 19, 2013

I stayed here in May 2013 for 2 nights. The room was ready when I arrived at 3, the check in was speedy, desk clerk friendly. The room was immaculate, cozy, bed was very comfy. The room was spacious, with a small refrigerator and microwave, and a small coffee pot. I did not eat in the restaurant, so no review for that, but the breakfast looked great-many options. There was complimentary coffee and tea in the lobby at all times-how nice is that? Good place, and excellent location for Polaris/Columbus area.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ohiotraveler0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beavercreek, United States
1 review
5 of 5 bubbles Reviewed May 17, 2013

Really enjoyed my stay this is one of my favorite places to stay when I visit Columbus. They are doing renovations I can't wait to see the final changes. Great staff very helpful and attentive to my needs like referring a local place to eat or drink.

  • Stayed May 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roshawn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
2 reviews
5 of 5 bubbles Reviewed May 12, 2013

My wife and I spent one night at the Hilton Garden Inn and could not have been more pleased. Check in was quick and easy. Our room was clean and comfortable. The staff were all pleasant and helpful. Breakfast was very nice. The website warned of renovations and we saw (but did not hear) evidence of that. A perfect one night stay.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve201360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventura, California
Level Contributor
334 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
4 of 5 bubbles Reviewed May 10, 2013 via mobile

We were impressed with the extra touches at this hotel, from a clean, well stocked lobby bathroom with mouthwash and lotions, to the complete delicious breakfast which included waffles, eggs, bacon, sausage in addition to the cereal and oatmeal and toast. There's a lobby bar, an excercise room with treadmills and weights, an indoor pool and outdoor tables. The rooms were quiet and clean and everything functioned well. The renovation was apparent in the lobby, but is temporary and contained. They were just completing the installation of new bright carpet in the hallways, and one of the workers recommended Quaker Steak and Lube for dinner, which was a kitschy fun evening. We were very pleased with the services provided at this hotel.

Stayed May 2013, traveled with friends
Helpful?
Thank dkayrenick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminster, Sc
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

We were in Columbus for an event. I booked the hotel based on my love of Hilton's. The price was moderate and the reviews I read were good. I drove 9.5 hours and was so thankful for and easy check in and a quiet, clean and very comfortable room. They are renovating the hotel and the lobby had plastic up but the rooms had brand new carpet, wall paper and was very clean. We slept wonderfully and it was a great experience.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Columbus/Polaris

Property: Hilton Garden Inn Columbus/Polaris
Address: 8535 Lyra Dr, Columbus, OH 43240-2026
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Columbus
#10 Romantic Hotel in Columbus
#18 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Columbus/Polaris 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Polaris
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus/Polaris Ohio

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