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“Nice Hotel, well located”

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Hilton Garden Inn Columbus/Polaris
Ranked #28 of 143 Hotels in Columbus
Certificate of Excellence
Detroit, Michigan
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Nice Hotel, well located”
4 of 5 bubbles Reviewed March 18, 2012

This is a nice hotel conveniently located on the north side of Columbus right off I71. It's in the middle of a large shopping area with lots of restaurants and a large mall is directly across the street. The Columbus zoo is about 5 miles to the west straight down Polaris. The room is spacious, clean and quiet. There is a mini-frig, coffee-maker and a microwave in the room. The breakfast costs $10.95. It consists of a buffet of eggs, bacon, sausage, hash brown potatoes, you-make waffles, fruit, juice and coffee. It is a little expensive.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lulu5240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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556 reviews from our community

Traveler rating
    285
    152
    70
    34
    15
See reviews for
164
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Ithaca, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed March 17, 2012

Everything was very clean and nice. There are many dining options nearby, also nice shopping.

Room Tip: We stayed in a hot tub room and it was great.
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank giantsquid2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shaker Heights, OH
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 4, 2012

We stayed at the Hilton Garden Inn Columbus Polaris on Friday evening. We travelled to Columbus to enjoy COSI and to see some friends. The hotel was lovely. We had a king roon with a pull out bed. The bed was comfortable and very clean. The room also had a small frig, coffee maker and microwave. We enjoyed the pool and hot tub. The staff were EXCEPTIONALLY friendly. We opted to do breakfast in the morning - and chose the room rate that included breakfast. It was well worth it- and if you are considering that option - i would encourage you to take it. They provide a made to order breakfast and/or buffet. There is something for everyone and the food was delicious. The waitresses were very friendly and attentive.

When we return to Columbus we will definitely stay here again.

Room Tip: We were on the third floor - it was quiet
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bkath2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgipolaris118, Front Office Manager at Hilton Garden Inn Columbus/Polaris, responded to this review, March 5, 2012
Thank you so much for your great review of our hotel! We are so happy you were able to make reservations on such a busy weekend. We agree that our breakfast is fantastic and that our Bed 'N Breakfast package is a great value. Thank you again for staying with us and we hope to see you the next time you are in Columbus!

Sincerely,
Sarah Voloschuk
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubois, Pa
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed February 24, 2012

We ahve stayed at Hilton Garden Inn Polaris several times. Its such a nice hotel. Great location; easy access off Rt 71. Lots of close choices for meals and shopping. We come for events at Ohio State Fairgrounds. The hotel is only 10-15 minutes from fairgrounds. The staff is always helpfull and rooms are clean and spacious. They have a restaurant on site and always have cookies available upon check in. We look forward to each stay. Highly recommended!

Room Tip: All rooms we have stayed in have been good.
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joseph320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgipolaris118, Front Office Manager at Hilton Garden Inn Columbus/Polaris, responded to this review, February 25, 2012
Joseph,

Thank you so much for your review of our hotel and for always choosing to stay with us! We agree that we have a great location and a great staff to match. Hope to see you again soon!

Sincerely,
Sarah Voloschuk
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Magnolia, Ohio
Level Contributor
102 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed February 22, 2012

Came here for a "girlfriends weekend" with my daughter to attend Equine Affair. The Hilton Garden Inn is som comfortable and the staff tends to your every need with a smile on their faces! Everything was very clean and fresh! Very much recommend this hotel!

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MandyS2979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgipolaris118, Front Office Manager at Hilton Garden Inn Columbus/Polaris, responded to this review, February 25, 2012
Mandy,

Thank you so much for taking the time to comment about our hotel! I am so happy to hear that you shared your getaway with us and we hope to see you and your friends the next time you are in Columbus!

Sincerely,
Sarah Voloschuk
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hurricane, West Virginia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 21, 2012

I just recently went to visit a friend in the Polaris area and booked reservations for this hotel. I can't say enough great things about this particular hotel. The entire staff were so so friendly and helpful, the rooms were remarkably clean, and even though the breakfast was not continental it was definitely worth the money. I would highly recommend this hotel to anyone.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kim w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgipolaris118, Front Office Manager at Hilton Garden Inn Columbus/Polaris, responded to this review, February 25, 2012
Kim,

Thank you so much for your great review of our hotel! I have passed your comments along to our entire staff and appreciate you taking the time to recognize our efforts to provide the best hotel experience in Columbus.

We look forward to having you as a guest again soon and please let me know if I may be of any additional assistance with a reservation in the future!

Sincerely,
Sarah Voloschuk
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Level Contributor
91 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed January 2, 2012

Hubby and I stayed here 3 nights over New Year's to celebrate another year together. We had a king whirlpool room and it was amazing! The room was located on the first floor which at first didn't excite us but we never had to wait for an elevator and it was near an exit so we could be near our car so it all worked out! Front desk manager was very nice to us ... in fact all the staff was good. The pool was a bit small and the hot tub jets were pretty useless but overall okay. We would definitely stay here again! No questions asked!

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WillisFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgipolaris118, Front Office Manager at Hilton Garden Inn Columbus/Polaris, responded to this review, January 5, 2012
Thank you so much for your fantastic review of our hotel and your kind words about myself. I enjoyed having you both as guests and we hope to see you on your next anniversary, or some time in between. Congrats again!

Sincerely,
Sarah Voloschuk
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Columbus/Polaris

Property: Hilton Garden Inn Columbus/Polaris
Address: 8535 Lyra Drive, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Columbus
#10 Romantic Hotel in Columbus
#18 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Columbus/Polaris 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Polaris
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus/Polaris Ohio

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