My husband and I have ordered pizza delivered from Donato's twice. Both times the pizza has been okay but nothing special. The toppings appear to be high quality and they do put a lot on the pizzas. I don't care for the thin crust. It has no taste at all and it's not very crispy so it doesn't hold up the toppings very well. It has a texture like cardboard. The sauce doesn't have much flavor either. The pizza as a whole is on the bland side - surprising considering all the toppings. Seems like the one thing they don't include is seasoning.
We actually prefer Dominos thin and crispy to Donatos. Everyone in Columbus raves about this pizza so we were expecting something awesome and were disappointed. We've given it two tries and will not order from them again.