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“Late night dinner after travelling to Columbus”
Review of Donatos Pizza

Donatos Pizza
Ranked #844 of 2,368 Restaurants in Columbus
Description: Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Restaurant details
Description: Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Reviewed October 9, 2017

My hotel did not have a restaurant so I walked over to Donato's for a late night something to eat. The woman at the counter seemed to not know what she was doing but I did get an individual pizza and a salad. With a drink, the cost was about $10. My pizza came fairly quickly and drinks were self serve. My salad came quite awhile after my pizza but the salad was very good. Pizza was ok.

    • Value
    • Service
    • Food
Thank KTLund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 19 reviews

Reviewed September 30, 2016

Had lunch here one day during a business trip to Columbus. The service was pretty good, and the food was very good.

Thank ShadySpot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin C, Guest Relations Manager at Donatos Pizza, responded to this reviewResponded October 3, 2016

Thank you for the kind words! We hope you continue to enjoy our products! Stay tuned for more opportunities to save by enrolling in our email group by signing up at donatos.com/emailandtext!

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Reviewed September 13, 2016 via mobile

Pizza was a little bland.. needed more sauce. Low on taste..Salad was excellent and fast delivery and hot. Delivery driver was friendly had plates and plastic ware with extra napkins.

Thank XCarol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin C, Guest Relations Manager at Donatos Pizza, responded to this reviewResponded September 14, 2016

While we do offer pizzas that are exclusive to grocery store freezers, we don't intend the taste to resemble something that isn't very good! We're sorry we didn't meet your expectations! If you could please provide details at donatos.com/customer-service, we would greatly appreciate it!

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Reviewed September 11, 2016 via mobile

We were staying at a hotel on the airport grounds, and debated between Jimmie Johns and Donatos. Unfortunately, we made the wrong choice.

We should have noted that there were customers waiting that were frustrated that their orders were not ready when we ordered a medium pepperoni pie and cheese bread.

After 25 minutes, we checked in with the cashier to check on the order. There was confusion finding ANY order, and they said it was in process. 10 minutes later, no clue where it was. They gave us a large pie that was sitting on the counter. Took back to the hotel and it was cold and about a 2/5 in overall taste.

Bummer. Would not do this again at this location. Management is a disaster here!

Thank 1lacrosse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin C, Guest Relations Manager at Donatos Pizza, responded to this reviewResponded September 15, 2016

We're truly sorry about this. Could you please send full details of your experience at donatos.com/customer-service? This will assist us making sure we take care of you. If you have any further questions, make sure you add them with the details of this order and we'll get back to you as soon as possible! Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2016

We got delivery last night. Pizza is very, very good. My wife got a salad that was huge considering the low price, and in was in a very neat little bowl.

Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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