I had heard good things about Lindey's from colleagues prior to my recent trip to Columbus. I travel a lot and have been to hundreds of restaurants from the most expensive in the world to the cheapest.
Never have I been treated so incredibly poorly by restaurant staff. Not at McDonald's or the Ritz.
In trying to check for evening availability, the hostess hung up on me 4 straight times. The first couple I blamed on a messed up phone system. Surely, a restaurant of this caliber would understand customer service. After the 4th hang up, I determined that this was no error and decided to take my business elsewhere. If you're booked for the evening, don't take reservations, or don't want to serve me, at least have the professionalism to polietly say, "I'm sorry, we're booked this evening" before hanging up.
Classy restaurants know how to treat callers. Thank goodness Columbus has a wealth of wonderful business who are more than willing to take my money, provide me with good food, and smile while doing it.
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