The hotel is beautiful on the inside but extremely cold. The pool is indoors (nice clean clear water) the restaurant/bar in the hotel was rarely open and when it finally opened the food was terrible! The continental breakfast was ok for the price you are paying for the hotel.My biggest complaint was the costumer service. My best friend and were planning a getaway and instead of going on the internet to place reservations we called and asked for our rooms to be beside each other but our reservations where supposed to be separate ( I was paying for mine and she was paying for hers) Well when I got the hotel I paid for my room and my friend and her company never made it to the hotel so she had to cancel her reservation for the second night that's when the problems began...they not only tried to cancel her room but my room as well (that I had already paid for) they accused us of playing games and trying to cheat the hotel (which we wasn't) They tried to say that my friend had checked in but she hadn't. So come to find out the misunderstanding was on their part the woman who had made the reservation(s) but it under my friends name. instead of making the reservations separate names. and the whole time the man was looking at the wrong reservation. he didn't apologize or anything he just said oh your good.o.0 and I had to sort all of this out while I was at the movies with my boyfriend. when I came back to the hotel he acted like he still had an attitude with me for their mistake. and not to mention when I friend tried to cancel the room he wouldn't let her and it was well before cancelation time so needless to say we are calling corporate.
- Official Description (provided by the hotel):
- Days Inn Columbus Airport hotel is located in Columbus Ohio, near Port Columbus International Airport, Easton Town Center mall, and Franklin Park Conservatory. Our Columbus Ohio hotel is also located near The Ohio State University, downtown Columbus, Nationwide Arena, Columbus Crew Stadium, and Columbus Convention Center. We offer complimentary shuttle to and from Port Columbus International Airport. Our hotel offers free WiFi in common areas and guest rooms, 24-hour business center, 24-hour fitness center, indoor pool, USA TODAY at lobby, and complimentary continental breakfast. Our guest rooms are equipped with alarm clocks, telephones, HBO and ESPN, iron and ironing board, and complimentary local and domestic long-distance calls. ... more less
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- Also Known As:
- Days Inn Columbus Airport Ohio