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Hilton Columbus Downtown
Ranked #6 of 143 Hotels in Columbus
Certificate of Excellence
Reviewed July 9, 2014

Hotel is new Clean and staff is friendly. Make sure you pay attention in the parking garage , as it hosts the convention center as well as the hotel. we had touble getting the auto gates to allow us to exit

  • Stayed: July 2014, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded July 11, 2014

Thank you for your review. I am sorry you had trouble with the gates leaving the garage, we appreciate you bringing that to our attention so we can look into the issue. We look forward to welcoming you back again soon.

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1,113 - 1,119 of 1,679 reviews

Reviewed July 9, 2014

We were looking for a place to park to view the fireworks. Upon finding The Hilton parking garage we ventured into the hotel and realized pleasantly the entire hotels theme is based on an art museum. What a beautiful surprise indeed. This location has it all creatively connected to flow with art, elegance and fine dining. The personal hospitality of the entire staff will bring us back in the future as well as recommend to others. For a family looking for a safe getaway The Hilton Downtown has it all! The Fisher family

  • Stayed: July 2014, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Sharon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded July 11, 2014

We’re so glad you had the chance to stop by! Thank you for your note and we hope you had a nice holiday.

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Reviewed July 6, 2014

Our first experience at the Hilton Columbus Downtown was excellent! We enjoyed a beautiful view of downtown at night as we relaxed very comfortably. Everything was spotless and clean. The bathroom and shower are very spacious and well lit. We had a great night's sleep in the wonderful beds with the best of pillows. We enjoyed a delicious breakfast in the morning.Our check in and out was very professional and courteous. I would recommend anyone planning a trip to Downtown Columbus treat themselves to a stay at the Hilton.

Room Tip: Great view from the corner room along High St.
  • Stayed: July 2014, traveled as a couple
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1  Thank Robin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded July 7, 2014

Thank you for your review! We appreciate your comments on the hotel amenities and the service you received from the team. It sounds like you enjoyed a nice holiday weekend!

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Reviewed July 6, 2014

We picked this hotel due to it's easy access via skyway to the Columbus Convention Center, and ended up loving the hotel.

It started with a wonderfull experience at check-in. We arrived very early (8am) and were doubtful about being able to get into our room. The employee who checked us in was very accomodating, as he searched the system and found a great room we could check into right away. All of the Hilton employees we encountered were courteous, friendly, and helpful.

Our room was comfortable and well appointed. We tried the hotel bar/lounge which had delicious pizza and wings with very good happy hour prices. The hotel also has a nice indoor salt water pool and whirlpool hottub.

There is a skyway system connecting a few Columbus hotels to the convention center, and you can not beat the convenience of the Hilton location.

After researching, we were able to get the Hilton room for about $30 a night more than other hotels in the area that were not connected to the skyway system. For the the high level of Hilton service, and convenience, it was worth the difference

There is a parking garage next door to the hotel, with a self-parking $20 a day fee (valet is $24).

When we visit Columbus for future convention center events, we will definitely put the Hilton at the top of our list of places to stay.

  • Stayed: July 2014, traveled as a couple
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Thank CrozzCountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded July 11, 2014

Thank you for your thoughtful review. We appreciate your comments on the hotel’s location, amenities and the service you received from the team. As you mentioned, the walkway makes it very convenient to get to/from our hotel and the Convention Center. It sounds like you had a nice stay, we hope to see you back again soon!

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Reviewed July 6, 2014

This was a great venue for our purposes as convention center attached to hotel. You didn't have to leave the building. Close to many good restaurants & a delightful market. All of the staff from hotel were extremely courteous & helpful.

  • Stayed: July 2014, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Helene T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded July 11, 2014

Thank you for sharing your experience! The walkway between our hotel and the Convention Center is certainly convenient. Next time try our Gallerie Bar & Bistro, it’s become a local favorite!

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Reviewed July 6, 2014

Last year we did a 6 night stay at the Hilton Downtown and found the property to be the best. This year the six night experience was even better. The hotel continues to be the best located, newest facility with excellent restaurant and bar options. The service is exceptional and the operations are well run. Our group numbers into the thousands and the families compare notes about their hotel experience. The easy consensus is the Hilton Hotel is the best. One recommendation that you should consider is meeting the restaurant manager Thom Wrenn. He knows the hotel and restaurant and can assure you of an excellent experience. Moreover, he is a long time Columbus resident and can advise you of the many cool activities that occur in the great city of Columbus. Anytime I need a downtown Columbus hotel, it is the Hilton I'd chose.

  • Stayed: July 2014, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank lolocola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded July 11, 2014

Thank you for your review! We’re thrilled your group enjoys staying here, and we thank you for your repeat business. We appreciate your kind words about the service you receive from Thom, I am fortunate to work with such a service-oriented professional. I have shared your note in our team member recognition program.

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Reviewed July 5, 2014

I arrived in the evening and at checkin I asked for an upgrade due to my Diamond status. They said they did not normally do that (note that this is listed as a benefit for Diamond members). They put me in a regular room that smelled of mildew. I complained and was moved to a suite that had no mildew smell. It was very nice. There was a lounge that had limited breakfast. I asked to have the regular breakfast after that and they allowed me to get complimentary breakfast in the hotel dining room. Parking was easy with the valet. I was visiting Ohio State U and the drive was an easy one and close. The property is fairly new with some fancy marble detail in the public spaces. But they seem to be developing a mildew problem likely related to lack of use of HVAC which is unfortunate. If you are sensitive to mildew I would be cautious about this property. Other than that issue I really liked the hotel. The executive lounge is rather small though.

  • Stayed: April 2014, traveled on business
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Thank mybusinesstraveller2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded July 10, 2014

Thank you for your feedback. We of course do honor the Diamond upgrades which may be to a Deluxe or Executive Room. Due to the limited number of suites, these are not always available which is what I think the representative was trying to say. But, I apologize for any confusion. The hotel is equipped with a very elaborate energy management system which essentially shuts off the HVAC when the room is not occupied. During periods of slow occupancy, it is possible that a room goes unoccupied for several days which can leave the air stale when initially entering the room. This quickly dissipates once the HVAC has had some time to circulate. It is not a mildew issue though we are looking at ways to improve air circulation during extended periods when the room is not occupied without losing the energy efficiency. None the less, I am glad that we were able to find a room which you enjoyed and will continue to seek a solution.

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Additional Information about Hilton Columbus Downtown

Address: 401 N High St, Columbus, OH 43215-2005
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Columbus
#2 Business Hotel in Columbus
#2 Family Hotel in Columbus
#7 Romantic Hotel in Columbus
Price Range: $190 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Columbus Downtown 4*
Number of rooms: 532
Official Description (provided by the hotel):
Hilton Columbus Downtown offers a contemporary presence in the eclectic urban hub of Columbus, reflecting the spirit and energy of the area and is within walking distance to over 300 dining and entertainment venues. The hotel features a stunning art collection comprised of over 150 original pieces by Central Ohio artists. The artwork is displayed in function space, guest rooms and public areas of the hotel—it sparks the imagination while enhancing a distinctive cultural experience. ... more   less 
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Also Known As:
Hilton Columbus Downtown Ohio

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