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“Wonderful New Hotel”

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Hilton Columbus Downtown
Ranked #6 of 144 Hotels in Columbus
Certificate of Excellence
Reviewed December 27, 2012

We stayed at this hotel recently and absolutely enjoyed every minute of it. The hotel was very clean and beautiful! There was a larger group of us and when we first arrived Tyler, the Valet, greeted us! He was so nice and polite and helped us with all of our bags. Every person we talked to after that were also very friendly and helpful, especially Diana who also helped us book our room! The restaurant/bar inside the hotel was also wonderful, great food and great drinks! I would definitely return to this hotel the next time I am in the Columbus area.

  • Stayed: December 2012, traveled with friends
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2  Thank oneille10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded December 28, 2012

Thank you for taking the time to write and so glad you enjoyed your stay. I have taken the liberty of sharing your complements with Tyler and Diana. Look forward to welcoming you back soon!

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1,653 - 1,659 of 1,698 reviews

Reviewed December 27, 2012

I've been waiting for this hotel to open since I first saw it announced. Downtown has been missing a new first rate hotel and the Hilton fills that need perfectly. We stayed for 4 nights during Christmas and loved our stay.

We were greeted warmly when we checked in and the girl at the counter told us about the artwork throughout the hotel. She even encouraged us to get a closer look at the "crayon" piece behind the front desk. Very cool! The design of the hotel has some rooms facing a huge atrium which I was a bit hesitant about but once we got to our room which did face the atrium, I loved it. Seeing the activity in the restaurant/bar area and the abundance of natural light from the glass roof really made it a unique and great view.

We were upgraded to a suite which was very nice. Bed was super comfy and the decor was sleek & modern but still felt welcoming. And bravo for the Hilton for putting electrical outlets everywhere and especially by the bed! There were also wifi boosters throughout the hotel which kept the wireless signal strong. The only thing that was a bit wonky was the parking garage. You had to go down to get to the hotel and then up to the main lobby. Also, our key cards never worked at the garage entrance or exits. When the exit was staffed, we had to write down our name and room number. Not a big deal but just a little annoying.

Overall our stay was excellent. The hotel isn't fully complete yet but it is already better than any other hotel in downtown Columbus (and probably the entire city). It also is better looking than some other "higher" end Hilton brands including the Conrad in Chicago. They did a great job with this hotel and got everything perfect!

  • Stayed: December 2012, traveled with family
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3  Thank ScooterRed71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded December 28, 2012

We were honored to be your host during your visit. Your kind and gracious compliments are sincerely appreciated. We are working to improve the garage system which just hasn’t been functioning as it should be though valet parking will always be the most convenient. We look forward to your return!

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Reviewed December 26, 2012

This hotel recently open and it is a gem in the middle of downtown Columbus. We have tried out other downtown hotels in Columbus to find they are outdated. We were greated with a warm welcome all the way from the front door to our room. Rooms still smell new and are decorated very well. The in house dining options are unique with a large variety and if you are there on the weekend the bar has a great crowd. We have planned a few more trips to Columbus for family travel and will certianly be back to enjoy the Hilton. The hotel is clean and the staff are very attentive to your needs.

  • Stayed: December 2012, traveled with family
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4  Thank pfrm05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColumbus, General Manager at Hilton Columbus Downtown, responded to this reviewResponded December 27, 2012

Thank you for your thoughtful note and glad to hear that you enjoyed your stay particularly the team members and the restaurant. We look forward to welcoming you back soon.

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Reviewed December 21, 2012

I travel extensively for business and am almost exclusive to Hilton. This property is the new jewel of Columbus. The hotel is ideally located and easily accessible. The rooms are exceptionally comfortable and well appointed for business travelers. The Gallerie Bar and Bistro was very inviting. The real gem behind this property is the hotel staff. I was very impressed with the helpfullness, professionalism and friendliness of every member of the staff I encountered. An absolute "first class" hotel. They have my commitment on all future stays.

  • Stayed: December 2012, traveled on business
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5  Thank Anthony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColumbus, General Manager at Hilton Columbus Downtown, responded to this reviewResponded December 27, 2012

Thank you for taking the time to write. Indeed, I am most fortunate to work with such a team of service-oriented professionals and glad you enjoyed your stay. Hope to welcome you back again soon!

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Reviewed December 20, 2012

We stopped by for lunch and to look over this new Columbus Hilton. The decor is modern, but with a feeling of warmth. Staff was friendly and gracious in showing off the artwork, lobby and dining areas.

We did not check out the rooms..but they surround an atrium. As residents of Columbus, we plan to check out their dinner menu. They were wise in hiring a Chef known to the Columbus community.

Stayed: December 2012, traveled with family
1  Thank EmersonGilbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColumbus, General Manager at Hilton Columbus Downtown, responded to this reviewResponded December 27, 2012

Glad you stopped by and you definitely must come back for dinner! F&B Director Michael Mejia and Chef Bill Glover have put together an exceptional restaurant team! Great food, exciting atmosphere, spectacular art collection and a super team….what more could one ask? Hope to welcome you back soon!

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Reviewed December 19, 2012

I stay almost exclusively at Hilton properties when I travel. This hotel is excellent, staff very helpful. The rooms are well laid out and user/business friendly. The exec lounge was not open yet as it is still under construction, but I hope to try it out in January when I visit again.

  • Stayed: December 2012, traveled on business
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3  Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColumbus, General Manager at Hilton Columbus Downtown, responded to this reviewResponded December 27, 2012

Thank you for your note. Finishing touches are being completed on the Executive Lounge now and should be open by mid to late January. Thank you for your patience.

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Reviewed December 17, 2012

The new Hilton is a sleek, artistic hotel with loads of new art work, a great happy hour, art all around and in the perfect location to Downtown and Short North restaurants, the Arena District and Hockey games (if they ever come back from their strike!) and the Market. There is even art on the ceiling in your rooms. It is brand new and there is still some construction going on but it's 99% complete. The Restaurant and bar are great and you can use your scanner on your phone to view and read about the art work throughout the hotel.

Room Tip: Ask for a room facing north or south to get a view of the city or short north.
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  • Stayed: December 2012, traveled on business
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Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColumbus, General Manager at Hilton Columbus Downtown, responded to this reviewResponded December 18, 2012

Thank you for taking the time to write. Isn’t the artwork amazing? Very special indeed and the QR codes provide information about the piece and artist. Glad you enjoyed it!

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Additional Information about Hilton Columbus Downtown

Address: 401 N High St, Columbus, OH 43215-2005
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Columbus
#2 Family Hotel in Columbus
#2 Business Hotel in Columbus
#7 Romantic Hotel in Columbus
Price Range: $142 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Columbus Downtown 4*
Number of rooms: 532
Official Description (provided by the hotel):
Hilton Columbus Downtown offers a contemporary presence in the eclectic urban hub of Columbus, reflecting the spirit and energy of the area and is within walking distance to over 300 dining and entertainment venues. The hotel features a stunning art collection comprised of over 150 original pieces by Central Ohio artists. The artwork is displayed in function space, guest rooms and public areas of the hotel—it sparks the imagination while enhancing a distinctive cultural experience. ... more   less 
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Also Known As:
Hilton Columbus Downtown Ohio

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